Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kcirdes Henry

Harker Heights

Summary

Highly organized and detail-oriented individual with 10+ years of experience in office, administrative and clerical support. Dedicated and hardworking professional who thrives in offices and healthcare settings. Proven ability in implementing efficient systems and managing diverse tasks to support organizational objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

25
25
years of professional experience

Work History

Office Manager

Heritage Funeral Home
Harker Heights
01.2018 - Current
  • Managed daily office operations and maintained organized filing systems.
  • Coordinated schedules for staff and assisted with event planning.
  • Oversaw vendor relationships and negotiated service contracts effectively.
  • Trained new employees on office procedures and software systems.
  • Assisted families with paperwork and coordinated arrangements with compassion.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

Office Manager

Central Texas Council of Governments d/b/a CTCOG
Belton
10.2016 - 12.2017
  • Managed daily office operations and maintained organized filing systems.
  • Coordinated schedules for staff and assisted with event planning.
  • Trained new employees on office procedures and software systems.
  • Facilitated communication between departments to ensure seamless workflow.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.

Medical Office Assistant

Ascension Providence Hospital
Waco
11.2011 - 01.2016
  • Managed patient scheduling and appointments for efficient clinic operations.
  • Coordinated medical records and ensured accurate patient information retrieval.
  • Processed insurance claims and verified patient eligibility for services.
  • Communicated effectively with patients regarding procedures and office policies.
  • Collaborated with team members to improve workflow and enhance patient experience.

Certified Nursing Assistant

Brooksdale Senior Living
Temple
09.2005 - 10.2011
  • Assisted patients with daily living activities and personal care routines.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Collaborated with healthcare team to develop patient care plans.
  • Maintained cleanliness and order in patient rooms and common areas.
  • Educated patients and families on health management and safety practices.
  • Documented patient information accurately in electronic health records systems.

Certified Nursing Assistant

Louisiana Medical Clinic
Pineville
01.2001 - 08.2005
  • Supported mobility for patients through safe transfer techniques and equipment use.
  • Documented patient information accurately in electronic health records systems.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Observed and reported unusual symptoms and changes to charge nurse.

Education

Associate of Arts - Nursing

Central Texas College
Killeen, TX
08-2026

High School Diploma -

Bolton High School
Alexandria, LA
05-2001

Skills

  • Patient care
  • Medical records management
  • Effective communication
  • Time management
  • Team collaboration
  • Office administration
  • Data entry accuracy
  • Client relations

Timeline

Office Manager

Heritage Funeral Home
01.2018 - Current

Office Manager

Central Texas Council of Governments d/b/a CTCOG
10.2016 - 12.2017

Medical Office Assistant

Ascension Providence Hospital
11.2011 - 01.2016

Certified Nursing Assistant

Brooksdale Senior Living
09.2005 - 10.2011

Certified Nursing Assistant

Louisiana Medical Clinic
01.2001 - 08.2005

Associate of Arts - Nursing

Central Texas College

High School Diploma -

Bolton High School

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