K.C. Maunakea Coelho
Kailua,Hawaii
Summary
Ambitious Managing Director with excellent communication skills and resilience. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.
Overview
21
21
years of professional experience
Work History
Personal Assistant
Private Client
Kaneohe, HI
01.2011 - 08.2022
- Monitored household expenditures and budgeted for groceries and household utility payments.
- Maintained appropriate filing of personal and professional documentation.
- Organized clients' homes prior to arrival home and performed house-sitting duties.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Arranged domestic and international travel plans and itineraries.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Picked up and dropped off clients at airport.
- Managed three residential properties and staged homes prior to clients' arrivals.
- Displayed absolute discretion at handling confidential information.
- Managed pet care, phone screening, shopping and bill paying to provide clients with premium family time.
General Manager
Assaggio Ristorante
Kailua, HI
09.2012 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Managed 40-person team of front of house staff for high-end Italian restaurant.
Education
Associate of Arts -
Windward Community College
Kaneohe, HIBachelor of Science - Computer Science
University of London
London, England 05.2024
High School Diploma -
Kamehameha Schools Kapalama
Honolulu, HI05.2010
Skills
- Training Management
- Records Organization and Management
- Finance and Accounting Oversight
- Customer Service Management
- Administrative Management
- Business Leadership
- Problem Anticipation and Resolution
- Team Leadership
- Employee Motivation
- POS Terminal Operations
Timeline
General Manager
Assaggio Ristorante
09.2012 - Current
Personal Assistant
Private Client
01.2011 - 08.2022
Associate of Arts -
Windward Community College
Bachelor of Science - Computer Science
University of London
High School Diploma -
Kamehameha Schools Kapalama
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