Kevin Soria
Tempe,AZ
Summary
Dynamic professional with extensive experience at SWIMKids USA, adept in facility management and safety enforcement. Excelled in roles requiring active listening and problem-solving, significantly enhancing customer satisfaction and operational efficiency. Fluent in Spanish, with proven expertise in communication and First Aid/CPR, ready to leverage skills in a challenging new environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Maintenance Manager
SWIMKids USA
09.2023 - Current
- Supervise and execute preventive maintenance, and safety inside and outside of the facility.
- Schedule independent contractors to fix and upgrade the facility.
- Delegate tasks to carefully selected employees in alignment with management goals for break week projects
- Manage and help implement building renovations and fix-ups as well as supplies and stock throughout the building
- Coordinate scheduling and individual duties for break weeks
Deck Manager
SWIMKids USA
09.2023 - Current
Swim Instructor
SWIMKids USA
09.2023 - Current
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Maintained control and safety of class and kept children within arm's reach.
- Taught daily swim instruction to students varying in ages and skill levels.
Recreational Gymnastics Instructor
SWIMKids USA
09.2023 - Current
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Collaborated with coaches, students, and administrators to run high-quality program.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
Front Desk
SWIMKids USA
09.2023 - Current
Restaurant Busser
Gentle Ben's Brewing
02.2023 - 05.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Trained new staff in bussing and cleaning procedures.
Security
Gentle Ben's Brewing
05.2022 - 02.2023
- Collected and controlled IDs, handled payment transactions, greeted patrons, and managed unruly patrons.
- Used problem solving skills to handle disagreements and determined when to call the police.
- Comfortable controlling crowds and enforcing strict regulations.
- Able to operate in a crisis situation with a calm and authoritative manner.
- Maintained and followed safety procedures, and operated detecting devices to screen individuals.
Education
Bachelor of Science - Dietetics
University of Arizona
Tucson, AZ12-2025
Skills
- Active Listening
- Flexible and Adaptable
- Customer Service
- Problem-Solving
- Communication
- FLUENT IN SPANISH
- First Aid/CPR
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Maintenance Manager
SWIMKids USA
09.2023 - Current
Deck Manager
SWIMKids USA
09.2023 - Current
Swim Instructor
SWIMKids USA
09.2023 - Current
Recreational Gymnastics Instructor
SWIMKids USA
09.2023 - Current
Front Desk
SWIMKids USA
09.2023 - Current
Restaurant Busser
Gentle Ben's Brewing
02.2023 - 05.2023
Security
Gentle Ben's Brewing
05.2022 - 02.2023
Bachelor of Science - Dietetics
University of Arizona
Similar Profiles
Demi TurleyDemi Turley
Gymnastics Director at SWIMKids USAGymnastics Director at SWIMKids USA
Susannah DietrichsonSusannah Dietrichson
Swim Instructor/Site Manager at SwimKids Swim SchoolsSwim Instructor/Site Manager at SwimKids Swim Schools
Laurence HealyLaurence Healy
Operational Manager at SwimKids Swim SchoolOperational Manager at SwimKids Swim School