KHODOR DHAYNI
DEARBORN,MICHIGAN
Summary
Dynamic sales professional with a proven ability to quickly adapt in fast-paced environments. With a strong interest in automobiles, I specialize in driving revenue growth and enhancing customer satisfaction. My exceptional communication skills, including bilingual proficiency in Arabic, enable me to build strong relationships and help clients make informed decisions. Skilled in leading teams to achieve high performance and deliver exceptional customer service. Committed to creating positive customer experiences and eager to contribute my expertise in a challenging sales role.
Overview
16
16
years of professional experience
Work History
Sales Manager
Detroit Carpet Call
08.2022 - Current
- Hired, trained, and supervised a team of employees, ensuring quality workmanship and customer satisfaction
- Negotiated with suppliers to secure competitive pricing on materials, balancing cost with quality
- Developed and executed marketing strategies to attract new customers and retain existing ones
- Provided estimates and consultations to customers, ensuring clear communication and meeting their flooring needs
- Managed project schedules and timelines to ensure timely completion of flooring installations
- Handled financial tasks such as budgeting, invoicing, and basic accounting to maintain the company's financial health
- Ensured compliance with safety regulations and industry standards on all projects
Accountant
Wayne County
03.2022 - 07.2022
- Processed various governmental online payments, ensuring accurate and timely transactions
- Accurately recorded all types of payments into the county system, maintaining meticulous records
- Assisted staff with payment-related inquiries and procedures, promoting efficient workflow
- Disbursed payments promptly, adhering to established guidelines and protocols
- Managed cash operations from opening to closing, ensuring accountability and security
- Prepared service vouchers, facilitating smooth and organized service delivery
- Reported various concerns to the administrator and CFO, contributing to informed decision-making
- Processed refunds and communicated effectively with customers regarding their concerns
- Collected and consolidated sign-in/out sheets, generating accurate payroll reports for timely payment
- Monitored spending and budgets, ensuring financial compliance and optimal resource allocation
- Provided detailed financial reports to department heads, aiding in strategic planning and budget management
- Conducted billing, auditing, and various cash management functions, ensuring accuracy and efficiency
Accounting Manager
Classic Home Furniture and Decoration
06.2018 - 01.2020
- Planned, implemented, and supervised the company's financial strategy, ensuring alignment with overall business goals
- Trained and managed the accounting team, fostering skill development and maintaining high performance standards
- Oversaw the company's financial accounts, payroll, budget, cash receipts, and financial assets, ensuring accuracy and efficiency
- Handled company transactions and debts, conducting cash flow forecasting to maintain financial stability
- Performed thorough financial audits, ensuring compliance with regulations and internal policies
- Followed proper accounting procedures to achieve financial objectives, maintaining the integrity of financial data
- Monitored and analyzed financial accounting data, identifying trends and variances
- Created comprehensive financial reports based on data analysis, providing clear insights for decision-making
- Made strategic recommendations to business stakeholders, supporting informed business decisions
Accounting Supervisor
Sydney Tax Solutions
09.2016 - 03.2018
- Liaised with directors on annual budget analysis and forecasting, providing critical financial insights
- Created accounting control systems and structured processes for accounting departments, ensuring efficient operations
- Established and instituted accounts payable policies and procedures, standardizing financial practices
- Enhanced staff development through internal and external training programs, promoting continuous learning
- Supervised accounts payable staff, managed financial reports, and streamlined procurement processing for increased efficiency
- Maintained comprehensive financial records, assisting internal and external auditors to ensure compliance and transparency
Customer Services Officer | Loan Officer
Bank Audi S.A.L
10.2010 - 04.2014
- Responded to customer inquiries regarding bank accounts, loan applications, policies, products, and services, ensuring clear and helpful communication
- Assisted management in developing and implementing loan programs and sales goals, contributing to business growth
- Ensured departmental compliance with company and regulatory agency policies and procedures, maintaining operational integrity
- Researched and resolved insurance and service-related issues, providing timely and effective solutions
- Executed financial transactions in accordance with bank policies and procedures, ensuring accuracy and security
- Assessed customer needs, recommended appropriate products and services, and maintained strong client relationships
Accountant | Assistant Manager
Classic Home Furniture and Decorations
05.2008 - 09.2010
- Accounted for the integrity of financial statements, providing accurate reports to management for decision-making
- Analyzed sales reports and managed inventory, maintaining a robust accounting record system
- Improved accuracy of financial results and ensured compliance with generally accepted accounting principles (GAAP)
- Supervised payroll, accounts receivable, and accounts payable within the accounting department, ensuring efficient operations
- Completed monthly and weekly paperwork for sales, unit per transaction, and inventory control, optimizing business processes
- Developed a loyal customer base and increased sales volume through personalized customer service and attention
Education
Master of Arts - Accounting
King's Own Institute
Sydney, Australia08-2016
Bachelor of Arts - Accounting
Lebanese International University
Beirut, Lebanon02-2008
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Sales Manager
Detroit Carpet Call
08.2022 - Current
Accountant
Wayne County
03.2022 - 07.2022
Accounting Manager
Classic Home Furniture and Decoration
06.2018 - 01.2020
Accounting Supervisor
Sydney Tax Solutions
09.2016 - 03.2018
Customer Services Officer | Loan Officer
Bank Audi S.A.L
10.2010 - 04.2014
Accountant | Assistant Manager
Classic Home Furniture and Decorations
05.2008 - 09.2010
Master of Arts - Accounting
King's Own Institute
Bachelor of Arts - Accounting
Lebanese International University
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