K'DAFEE WILLIAMS
Kennesaw,USA
Summary
Team Leader with hands-on experience managing staff, training, and overseeing operations in high-demand service environments. Motivates teams, enhances workplace efficiency, and maintains standards of accuracy and professionalism. Extremely adaptable and dependable. Skilled at improving brand reputation with consistent quality and communication.
Overview
2
2
years of professional experience
Work History
Corporate Trainer
New Acquisitions
Atlanta, Georgia
08.2025 - 10.2025
- Created training materials and retaught courses that aligned with company goals and employee needs.
- Administered assessments during and after training and provided leaders with feedback about individual strengths and training requirements.
- Conducted interviews assessing potential candidates for the job.
- Used role-playing to teach and present new information in variety of instructional techniques and formats.
Barista
Starbucks, Barista
Kennesaw, Georgia
01.2025 - 08.2025
- Provided excellent customer service by addressing inquiries, and resolving issues, while remaining professional.
- Processed payments accurately using point-of-sale systems for transactions.
- Maintained calm demeanor during high-volume periods and special events.
- Addressed and resolved customer concerns to maintain brand loyalty.
Shift Lead Manager
Wingstop
Acworth, GA
07.2023 - 06.2024
- Perform all tasks and responsibilities. Ensure that all guests were given good service. Open and close the store. Manage and Motivate other employees. Resolve customer issues with efficiency.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Set overall vision and provided team leadership.
Education
High School Diploma -
North Cobb Highschool
Kennesaw, GA05.2023
Industrial Maintenance And Electrical Technology -
Chattahoochee Technical College
Marietta, GASkills
- Team motivation
- Opening and closing procedures
- Accurate money handling
- Shift leadership
- Performance monitoring
- Inventory Control
- Problem-solving abilities
- Multitasking
- Reliability
- Professionalism
- Adaptability
Upshift Staffing Agency
Various Clients
Hospitality & Events Associate
- Supported multiple clients in hospitality, food service, and event staffing roles.
- Adapted quickly to different workplace environments and responsibilities.
- Delivered reliable and consistent performance, often requested for repeat assignments.
- Performed a variety of assignments in hospitality, customer service, and logistics.
- Maintained reliability, punctuality, and strong adaptability across different industries.
Timeline
Corporate Trainer
New Acquisitions
08.2025 - 10.2025
Barista
Starbucks, Barista
01.2025 - 08.2025
Shift Lead Manager
Wingstop
07.2023 - 06.2024
High School Diploma -
North Cobb Highschool
Industrial Maintenance And Electrical Technology -
Chattahoochee Technical College