Enthusiastic Productive patient-oriented Phlebotomist offering 15+ years of experience in EKG and collecting blood specimens in laboratory and clinical settings... Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing, and customer service related to patient care. Maintain universal precautions and sterilization protocols. Detailed with a strong track record in painless venipuncture. Quickly build rapport with patients and successful at reducing patients' anxiety or discomfort. Highly familiar with accessioning centrifugation and aliquoting procedures and medical terminology. CPR and First Aid Certified