Keagan Barnes
Grand Rapids,MI
Summary
Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload. Offering over 7 years in the automotive field. With knowledge of commercial, online, and walk in sales.
Overview
7
7
years of professional experience
Work History
On the Road Farm and Commercial Tire Technician
Jerry's Tire
06.2021 - 11.2023
- Specializing in farm equipment and long-distance travel equipment
- Desk Salesmen specializing in walk in and commercial sales.
- Used shop machinery to balance tires and align vehicles for optimal performance.
- Replaced inner tubes and repaired side walls when warranted.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Assisted team by keeping shop tidy, clean, and free of safety hazards.
- Developed positive working relationships with vendors to ensure smooth supply chain operations and timely delivery of required materials.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Obtained quotes for tires from vendors and negotiated prices.
- Tested tires for wear, balance and overall condition.
- Demonstrated strong problem-solving skills when faced with complex or unusual tire-related issues requiring creative solutions.
Automotive technician
Fox Motors
10.2019 - 06.2021
- Nissan and Audi vehicle groups
- Investigated customer complaints to identify cause of malfunctions.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Repaired and replaced worn and damaged components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Coordinated with parts department to determine availability of necessary components.
Technician
Berger Chevrolet
03.2017 - 10.2019
- Body shop estimator.
- General Motors Technician
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained estimates and determined repair timelines to manage customer expectations.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Maintained accurate records of time and materials required to perform repairs and service.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Education
Skills
- Accountability
- Problem Solving
- Individual Motivation
- Teamwork
- Leadership
- Customer Service
- Time tracking
- Issue Resolution
- Commercial Vehicle Knowledge
- Fleet Inspection
Timeline
On the Road Farm and Commercial Tire Technician
Jerry's Tire
06.2021 - 11.2023
Automotive technician
Fox Motors
10.2019 - 06.2021
Technician
Berger Chevrolet
03.2017 - 10.2019
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