Keagan Burgett
Lutz,Florida
Summary
- Dedicated professional with strong work ethic and commitment to timely project completion.
- Proven ability to collaborate effectively within teams to achieve common goals.
- Hands-on learner with a focus on practical solutions and continuous improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Athletic Field Maintenance Worker
Idlewild Baptist Church
Lutz, FL
05.2024 - Current
- Conducted regular inspections of the playing surfaces for signs of wear or damage.
- Responded quickly and efficiently to any emergency situations that may arise while working on an athletic field.
- Operated a variety of hand tools such as shovels, rakes, and edgers to prepare fields for play.
- Performed routine maintenance and upkeep of all athletic fields, including fertilizing, aerating, seeding, and irrigation.
Concessions Worker
Idlewild Baptist Church
Lutz, FL
05.2023 - Current
- Adhered to company policies and procedures while providing exceptional customer service.
- Assisted customers in selecting items, taking orders, and providing recommendations.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Kept track of stock rotation so that older products are used first while maintaining freshness of new stock items.
Customer Service Representative
EOS Fitness
Tampa, FL
06.2023 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Personal Trainer
LA Fitness
Lutz, FL
01.2023 - 05.2023
- Promptly addressed customer inquiries about services and events.
- Scheduled client appointments and communicated effectively via phone.
- Instructed clients on stretching techniques to enhance flexibility and reduce injury risk.
- Researched training methods and trends to ensure alignment with industry standards.
Customer Service
LA Fitness
Lutz, Florida
01.2022 - 01.2023
- Resolved customer service issues promptly while maintaining high service standards.
- Assisted customers with inquiries, gym navigation, and account management.
- Troubleshot escalated customer service problems to enhance resolution efficiency.
- Provided ongoing support to ensure customer satisfaction and engagement.
Janitorial Worker
LA Fitness
Lutz, Florida
11.2021 - 01.2022
- Maintained cleanliness of gym facilities, including restrooms, equipment, and floors.
- Sanitized restrooms and break rooms, ensuring high standards of hygiene.
- Cleaned and disinfected sinks, toilets, counters, mirrors, and floors.
- Assisted with special projects or deep cleaning tasks upon request.
Fry Station/sandwich Maker/cashier
Arby's
Lutz, FL
07.2021 - 10.2021
- Managed fry station concurrently during sandwich preparation.
- Inspected finished product prior to presentation to customers for accuracy in order fulfillment.
- Adhered to company policies regarding use of ingredients and portions used in sandwiches prepared for customers.
- Restocked supplies such as napkins and condiments throughout shifts as needed.
Insider
Hungry Howie's Pizza
Kannapolis, NC
06.2018 - 09.2019
- Crafted diverse menu items including pizza, wings, and salads for patrons.
- Operated equipment and machinery according to safety guidelines.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Some College (No Degree) - Business
Southern New Hampshire University
Hooksett, NHSome College (No Degree) - Business
Hillsborough Community College
Tampa, FLHigh School Diploma -
Steinbrenner High School
Lutz, Florida01-2022
Skills
- Efficiency and collaboration
- Time management
- Customer service and support
- Account management
- Problem solving
Certification
- NASM Personal Training Certification
Affiliations
- Outdoorsman
- Weight lifter
- Athlete of multiple sports
Timeline
Athletic Field Maintenance Worker
Idlewild Baptist Church
05.2024 - Current
Customer Service Representative
EOS Fitness
06.2023 - 08.2023
Concessions Worker
Idlewild Baptist Church
05.2023 - Current
Personal Trainer
LA Fitness
01.2023 - 05.2023
Customer Service
LA Fitness
01.2022 - 01.2023
Janitorial Worker
LA Fitness
11.2021 - 01.2022
Fry Station/sandwich Maker/cashier
Arby's
07.2021 - 10.2021
Insider
Hungry Howie's Pizza
06.2018 - 09.2019
Some College (No Degree) - Business
Southern New Hampshire University
Some College (No Degree) - Business
Hillsborough Community College
High School Diploma -
Steinbrenner High School