Administrative professional with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Benefits and Payroll Clerk
La Vernia Independent School District
10.2024 - Current
Maintained payroll information by calculating, collecting, and entering data.
Updated employee files with new details such as changes in address or salary levels.
Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Maintained employee confidence and protected payroll operations by keeping information confidential.
Processed new hire paperwork and documents.
Verified timekeeping records and handled any discrepancies with employees.
Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Streamlined benefits enrollment process for improved accuracy and reduced administrative workload.
Benefits Coordinator/District Receptionist
La Vernia Independent School District
07.2023 - 10.2024
Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Ensured compliance with federal and state regulations by maintaining accurate records of all benefits-related documentation.
Developed strong relationships with carrier representatives to address claims issues effectively while advocating for the best interests of employees.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Resolved customer problems and complaints.
Answered phone promptly and directed incoming calls to correct offices.
Administrative Assistant/Nurse
Coupland Independent School District
01.2020 - 01.2023
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
Instructional Aide
Coupland Independent School District
01.2018 - 01.2020
Provided support during classes, group lessons, and classroom activities.
Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
Contributed to a positive classroom environment by establishing rapport with students and addressing individual needs.
Prepared supplementary materials for diverse learners, helping accommodate varying learning styles and abilities within the classroom.
Assisted in monitoring student progress, providing feedback to teachers for assessment and improvement strategies.
Education
High School Diploma -
Elgin High School
05-2015
Skills
Account/ Data management
Customer Service
Communication
Employee Relations
Onboarding/Termination
Problem Solving
Critical Thinking
Data Entry
Detail Oriented
Attention to Detail
Payroll processing
Confidentiality assurance
Benefits administration
Records management
Certification
Texas Association of School Business Officials, TASBO
Timeline
Benefits and Payroll Clerk
La Vernia Independent School District
10.2024 - Current
Benefits Coordinator/District Receptionist
La Vernia Independent School District
07.2023 - 10.2024
Administrative Assistant/Nurse
Coupland Independent School District
01.2020 - 01.2023
Instructional Aide
Coupland Independent School District
01.2018 - 01.2020
High School Diploma -
Elgin High School
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