Keagen Melone
Ellensburg,WA
Summary
Driven EMT at American Medical Response, AMR, adept in rapid patient assessment and emergency care, ensuring high levels of readiness and compliance. Excelled in customer service at Target, enhancing customer loyalty through problem-solving and active listening. Skilled in money handling and critical thinking, with a large history of customer service.
Overview
4
4
years of professional experience
Work History
EMT
American Medical Response, AMR
09.2023 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
Front End Associate
Target
03.2020 - 05.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
- Answered questions about store policies and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Participated actively in team meetings, contributing valuable input on strategies for improving overall frontend development processes.
Crew Team Member
Wendys Fast Food
01.2020 - 03.2020
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated register to process payments and collect cash payment for order totals.
- Greeted customers at drive-thru and took food orders.
Education
Bachelor's of Public Health -
Central Washington University
Ellensburg, WA06.2026
High School Diploma -
Southridge High School
Kennewick, WA06.2022
Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Money handling abilities
- Complaint Handling
- Payment Processing
- Customer satisfaction measurement
Timeline
EMT
American Medical Response, AMR
09.2023 - Current
Front End Associate
Target
03.2020 - 05.2024
Crew Team Member
Wendys Fast Food
01.2020 - 03.2020
Bachelor's of Public Health -
Central Washington University
High School Diploma -
Southridge High School
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