Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cleaning Assistant
Colbert Cleaning and Handyman Services
Atlanta, GA
07.2024 - 01.2025
Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
Stocked supplies such as soap, toilet paper and paper towels.
Utilized appropriate personal protective equipment when handling hazardous materials.
Maintained cleaning equipment in good working condition.
Restocked shelves with cleaning supplies after each shift.
Swept, mopped and vacuumed floors to ensure cleanliness.
Sanitized common areas such as lobbies, hallways and break rooms daily.
Followed all health codes and regulations regarding the use of chemicals.
Inspected facilities for potential hazards or maintenance needs.
Adhered to OSHA guidelines while performing duties.
Completed paperwork related to inventory control accurately.
Efficiently managed time between multiple tasks throughout the day.
Emptied trash cans and disposed of waste materials properly.
Dusted furniture and fixtures in assigned areas.
Responded promptly to requests from customers or staff members.
Ensured safety standards were met while using chemical cleaners or operating machinery.
Provided assistance with laundry services for guests on a weekly basis.
Provided exceptional customer service by responding to inquiries in a timely manner.
Removed stains from fabrics when requested by management.
Organized storage closets in order to keep items easily accessible.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Sanitized frequented areas and equipment using approved supplies.
Head Director
Childcare
Atlanta, GA
08.2023 - 06.2024
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Developed and implemented policies and procedures for daycare staff.
Collaborated with parents to address any concerns about their child's progress or behavior at school.
Maintained accurate records of student attendance, behavior, academic performance, health information, and other related data.
Monitored daily activities of children to ensure safety and proper supervision.
Implemented new programs designed to enhance the overall quality of the daycare center's services.
Participated in professional development opportunities related to early childhood education.
Created a safe learning environment that was conducive to positive social interaction among students.
Provided guidance to teachers on classroom management techniques and strategies.
Organized and facilitated special events, such as field trips, holiday parties, and parent-teacher meetings.
Conducted regular staff meetings to discuss issues pertaining to daycare operations.
Supervised staff members during meal times, rest periods, recreational activities.
Ensured compliance with all state regulations regarding childcare centers.
Interacted with local schools, community organizations, and government agencies regarding resources available for families with young children.
Evaluated teacher performance through observations and feedback sessions.
Managed financial aspects associated with running a successful daycare business.
Assisted in the development of individual education plans for each child.
Reviewed incident reports related to injuries or discipline problems in the daycare center.
Coordinated with outside vendors for supplies needed by the daycare facility.
Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
Trained, managed and motivated employees to promote professional skill development.
Monitored student progress and assisted students and teachers with resolving problems.
Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
Determined allocations of funds for staff, equipment and authorized purchases.
Established and enforced modern educational standards to support student needs.
Reviewed and evaluated programs for compliance with state, local and federal regulations.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Engaged in research projects related to behavior modification strategies for individuals with autism spectrum disorders or other developmental disabilities.
Implemented evidence-based interventions such as Applied Behavior Analysis in order to modify behaviors.
Assisted in developing Individual Education Plans for school-aged children with disabilities or special needs according to educational guidelines set forth by state laws.
Collaborated with other professionals such as psychiatrists, psychologists, social workers, teachers, and parents to ensure effective treatment plans were implemented.
Developed behavior support plans which included positive reinforcement strategies for challenging behaviors.
Identified community resources that could provide additional support services for clients and their families.
Retail Sales Associate
Kids Footlocker
Chattanooga, TN
05.2016 - 07.2023
Developed individual relationships with customers from greeting through post-sale contact.
Used business and product knowledge to solve customer needs.
Set productive work goals and established priorities in order to meet them.
Assisted customers with finding the right product for their needs.
Inspected purchased items for defects before handing them over to customers.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Kept informed about new products arriving at the store on a regular basis.
Processed returned merchandise according to company policies.
Stocked shelves with merchandise according to company standards.
Offered suggestions for additional items that may be of interest to customers.
Handled customer complaints in a professional manner.
Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Tracked inventory levels throughout the day and restocked items as needed.
Operated point-of-sale systems accurately to process payments from customers.
Demonstrated knowledge of store products and services.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Assisted in training new employees on proper use of equipment and safety protocols.
Participated in team meetings and training sessions.
Greeted customers upon entering the store and provided assistance.
Promoted special offers and discounts to encourage additional purchases.
Provided product information and answered customer questions.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Initiated friendly conversation with customers to determine level of assistance required.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
Adhered to loss prevention policies, identifying and reporting potential security issues.
Handled customer feedback, implementing suggestions to improve the shopping experience.
Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Used product knowledge to suggest items to match client needs.
Placed special orders or called other stores to find desired items.
Organized store by returning merchandise to proper areas and restocked displays.
Maintained knowledge of sales and promotions, return policies and security practices.
Teacher
Chattanooga State Child Development Center
Chattanooga, TN
08.2017 - 03.2021
Aligned student learning objectives and lesson plans with state and district curriculum requirements.
Planned lessons to meet learning needs of groups and individuals.
Kept organized academic records and reports for progress tracking.
Developed and implemented lesson plans based on curriculum objectives.
Created meaningful projects that allowed students to apply their knowledge in real world situations.
Established good relationships with parents by providing them regular updates about their child's activities.
Created weekly reports summarizing the activities conducted throughout the week at the center.
Implemented appropriate disciplinary measures when needed according to daycare policies.
Attended staff meetings and trainings related to childcare topics.
Maintained cleanliness standards within the facility as per safety guidelines.
Provided guidance and support to other teachers in order to ensure a safe learning environment for all children.
Assessed developmental progress of each child through observations and documented results.
Observed each student's performance closely in order to identify any learning difficulties or behavioral issues.
Conducted daily health checks of all children enrolled in the daycare program.
Communicated regularly with parents regarding their child's development and progress at daycare center.
Enforced health regulations set by the state government for daycare centers.
Administered first aid when necessary due to accidents or injuries that may occur while under supervision.
Collaborated with other team members in creating an effective learning environment for the children.
Supervised and monitored the safety of children during indoor and outdoor playtime.
Encouraged positive behavior in young students by using positive reinforcement techniques.
Observed behavioral issues to alert parents or guardians.
Participated in community events related to early childhood education.
Read aloud and played alphabet games to encourage early literacy.
Organized and led activities to promote physical, mental and social development.
Monitored children's play activities to identify additional learning opportunities or behavioral issues.
Developed and enforced positive strategies to encourage good behavior.
Supported children's emotional and social development by adapting communication tactics for differing client needs.
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
Developed and implemented daily lesson plans that promote physical, mental, and social development.
Collaborated with colleagues to develop and refine curriculum that meets state and national standards.
Supervised children in classroom and playground settings, ensuring their safety and well-being.
Implemented hands-on, play-based strategies for experiential learning.
Created and maintained a clean, organized, and stimulating environment conducive to learning.
Administered first aid and medication in accordance with health and safety regulations.
Utilized educational software and technology to enhance learning experiences.
Fostered open and effective communication with parents regarding their children's development and daily activities.
Worked collaboratively with parents on developing strategies that can be used at home to reinforce positive behavior changes at school.
Engaged in professional development activities related to best practices for teaching emotionally and behaviorally impaired students.
Maintained accurate records of student progress related to their Individual Education Plan.
Utilized a variety of instructional strategies such as cooperative learning activities, role-playing exercises, visual aids. to engage learners who have difficulty focusing due to their disability.
Participated in IEP meetings to discuss educational goals for students with emotional and behavioral disabilities.
Developed interesting and interactive learning methods tailored to help students with individual needs.
Conducted small group and individual classroom activities with students based on differentiated learning needs.
Teamed with general education teachers to plan and implement curriculum, state and district-wide assessments.
Encouraged student empathy of others to build confidence and improve self-image.
Maintained consistent and timely contact with parents about student behavior and upcoming events.
Incorporated interactive visual aids into student lesson plans to support learning objectives.
Participated in adapted physical education activities with students to encourage overall health and instill positive routines.
Encouraged curiosity, exploration and problem-solving with tailored recreation programs.
Built relationships with students and guardians through active communication and positive feedback.
Collaborated with other educational personnel to provide inclusive activities or programs for children with disabilities.
Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
Cashier Assistant
JCPenney
Atlanta, GA
03.2014 - 07.2017
Developed employee training programs in collaboration with HR to foster professional growth.
Utilized performance improvement plans to enhance team capabilities.
Conducted performance reviews for direct reports, identifying areas for improvement.
Oversaw implementation of technology solutions that streamlined operational processes.
Prepared regular reports detailing operational outcomes and metrics.
Identified and executed process improvements, resulting in increased productivity.
Assisted in creating Individual Education Plans for children with disabilities following state guidelines.
Collaborated with multidisciplinary teams to implement effective treatment strategies.
Established relationships with parents through regular communication about their children's progress at the daycare center.
Conducted regular inspections of facilities to ensure safety standards were met.
Monitored staffing levels to ensure adequate coverage for all shifts at the facility.
Ensured compliance with all federal, state and local regulations related to childcare services provided by the daycare center.
Scheduled routine maintenance on equipment used throughout the daycare center.
Ordered supplies necessary for daily operations of the daycare center from approved vendors.
Conducted parent-teacher conferences to discuss progress of children's development.
Organized activities such as art projects, games, stories, music, field trips. to stimulate learning environment.
Assisted in recruiting new families by organizing open house events or tours of the facility.
Maintained records in accordance with state laws and regulations regarding health and safety standards.
Provided guidance and support to teachers in order to improve teaching methods and skillset.
Interviewed potential employees and conducted background checks prior to hiring.
Implemented a rewards system for positive behavior among children while enforcing disciplinary action when needed.
Coordinated special programs such as holiday parties or summer camps for enrolled students.
Facilitated team meetings with staff members to review policies and procedures, discuss issues or concerns, provide training updates.
Maintained accurate records of attendance and student performance data.
Provided emergency first aid when needed during incidents involving any of the children under care.
Managed daily operations of daycare facility, including staff supervision and budgeting.
Created an atmosphere conducive to learning through positive reinforcement techniques.
Developed and implemented policies and procedures to ensure safety and quality of care for children.
Hired, mentored and monitored qualified childcare staff.
Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
Cashier Team Lead
Game Stop
Hixson, TN
03.2015 - 02.2016
Corrected problems with team members using training and disciplinary actions.
Worked with store managers to evaluate cashier staffing needs and identify coverage gaps.
Operated POS systems to process payments, verify pricing and monitor stock levels.
Education
Associate of Applied Science - Early Childhood Education
Chattanooga State Community College
Chattanooga, TN
05.2019
High School Diploma -
Chattanooga Central High School
Harrison, TN
05.2013
Skills
Staff Training
Quality Assurance
Risk Mitigation
Process Improvements
Training Management
Inventory Management
Sales Tracking
Active Listening
Goal Setting
Staff Development
Employee Motivation
Performance Improvement
Self Motivation
Strategic Planning
Policy Development
Problem-Solving
Organizational Skills
Written Communication
Staff hiring
Scheduling
Operations Oversight
Team Leadership
Process Improvement
Sales Management
Pricing
Operations Management
Human Resources
Budgeting
Program Development
Team Management
Recruiting
Presentation Skills
Profit & Loss
Research
Management
Computer Networking
Conflict Management
Event Planning
Product Development
Change Management
Negotiation
Business Development
Program Management
Merchandising
Forecasting
Marketing
Relationship building
Basic math
Critical thinking
Time management
Remote office availability
Supervision and leadership
Multitasking Abilities
Microsoft Word
Good Telephone Etiquette
Analytical thinking
Calm under pressure
Problem-solving
Communication
Training & Development
Organizational skills
Certification
Child Development Associate Certification
Teaching Certification
First Aid Certification
Languages
English
Professional
Timeline
Cleaning Assistant
Colbert Cleaning and Handyman Services
07.2024 - 01.2025
Head Director
Childcare
08.2023 - 06.2024
Teacher
Chattanooga State Child Development Center
08.2017 - 03.2021
Retail Sales Associate
Kids Footlocker
05.2016 - 07.2023
Cashier Team Lead
Game Stop
03.2015 - 02.2016
Cashier Assistant
JCPenney
03.2014 - 07.2017
Associate of Applied Science - Early Childhood Education
Receptionist at Yahawahdah’s Window Cleaning Post Construction & Handyman Services FederalReceptionist at Yahawahdah’s Window Cleaning Post Construction & Handyman Services Federal