Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Keaire Wells

Cahokia ,IL

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Walgreens. Expert in conflict resolution and cash handling, adept at fostering teamwork and collaboration. Achieved significant improvements in customer loyalty and operational efficiency through exceptional service and problem-solving skills.

Overview

2023
2023
years of professional experience

Work History

Sales Associate

JCPenney
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Customer Service Representative

Walgreens
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Shift Leader

Walgreens
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Cashier

Food City
11.2021 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Hamilton County Virtual School
Chattanooga, TN
05.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Exceptional customer service
  • Cash handling
  • Flexible schedule
  • Verbal/written communication
  • Conflict resolution

Timeline

Cashier

Food City
11.2021 - 07.2022

Sales Associate

JCPenney

Customer Service Representative

Walgreens

Shift Leader

Walgreens

Hamilton County Virtual School

Similar Profiles

CREATE PROFILE
Keaire Wells