Keala Polendey
Welches,OR
Summary
Customer-focused professional dedicated to delivering exceptional service and enhancing customer satisfaction. Proven ability to address concerns effectively through strong interpersonal skills. Committed to driving positive outcomes in customer interactions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Whispering Woods
welches, OR
08.2024 - Current
- Developed preventive maintenance schedules in collaboration with team members and building managers.
- Maintained detailed records of completed maintenance work and repairs.
- Utilized hand and power tools for effective execution of repair tasks.
- Cleared clogged drains and replaced valves, faucets, and fixtures efficiently.
- Ordered parts, supplies, and equipment from various catalogs and suppliers.
- Cleaned work areas to ensure safety by eliminating debris and hazardous materials.
- Assessed ongoing maintenance needs with building managers to enhance operational efficiency.
Ski Lift Operator
RLK & company
Government camp, OR
11.2010 - 08.2024
- Responded to guest inquiries, providing information on ski area amenities.
- Maintained clean and organized work areas around lift stations to ensure safety.
- Shoveled snow and removed ice to maintain clear access to lifts.
- Educated guests on snow conditions, run closures, and weather forecasts.
- Monitored lift operations, enforcing safety standards and promoting guest comfort.
- Managed lift line flow for efficient boarding processes.
- Assisted in training new lift operators on operational procedures and safety protocols.
- Engaged with guests in a friendly manner to enhance overall experience.
Education
High School Diploma -
Banks High School
Banks, OR04-2010
Skills
- Customer service and support
- Product recommendations
- Relationship management
- Interpersonal skills
- Store operations
- Merchandise handling
- Organizational skills
- Team collaboration
- Multitasking abilities
- Security maintenance
- Key holder responsibilities
- Packaging and weighing products
- Cash handling and counting
Certification
- OLCC liquor server permit
- OLCC marijuana worker permit
- Food handlers
Timeline
Maintenance Technician
Whispering Woods
08.2024 - Current
Ski Lift Operator
RLK & company
11.2010 - 08.2024
High School Diploma -
Banks High School