Keala Rivera
Fort Lee,NJ
Summary
Motivated public relations professional with diverse experience in customer service, administrative support, and youth instruction. Recognized for strong communication and organizational skills, effectively fostering relationships and adapting to fast-paced environments while ensuring high-quality service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Apprenticeship
The Dimock Center
Boston, MA
09.2025 - Current
- Supported CFO by organizing meetings, managing calls, handling paperwork, coordinating correspondence, and preparing reports to ensure efficient operations.
- Utilized strong organizational and communication skills to streamline processes and facilitate smooth operations.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Teacher/ Instructor
Goldfish Swim School
Closter, NJ
12.2024 - 07.2025
- Taught swim lessons to children of all ages, fostering skill development in a safe, supportive environment.
- Communicated progress, safety, and class expectations to parents, strengthening trust and engagement.
- Welcomed guests at the entrance, creating a friendly and inviting atmosphere.
- Collaborated with parents to discuss children's achievements and areas for improvement.
- Trained new instructors on teaching methods and safety protocols effectively.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Apprenticeship
Fenway Health
Boston, MA
06.2023 - 09.2024
- Supported CFO in organizing administrative tasks, facilitating efficient scheduling of meetings, calls, and correspondence, and preparing comprehensive reports.
- Utilized strong organizational and communication skills to streamline operations and enhance team coordination.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Hair Salon Receptionist
ZOKU
Summit, NJ
09.2023 - 05.2024
- Checked in clients at front desk, facilitating seamless arrivals.
- Provided hospitality to clients and promoted product sales.
- Monitored booking system functionality to maintain operational efficiency.
- Greeted clients warmly and ensured a positive salon experience upon arrival.
Concession stand
Fort Lee Soccer Events
Fort Lee, NJ
09.2023 - 11.2023
- Delivered prompt and friendly service at soccer games, managing cash transactions and restocking supplies to ensure smooth operations.
- Ensured excellent customer service during peak hours at the venue, enhancing customer satisfaction and experience.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lifeguard
TRIDENT RECREATION ENTERPRISES
Fort Lee, NJ
05.2023 - 09.2023
- Supervised children to maintain a safe environment in pool area, preventing accidents and ensuring compliance with safety regulations.
- Lifeguarded at Horizon Towers and local buildings, ensuring safety and enjoyment of pool facilities.
- Checked clients into pools and maintained cleanliness of bathrooms, lawns, and pools for member satisfaction.
- Communicated effectively with guests regarding pool rules and safety procedures.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
Fort Lee Basketball Team
Fort Lee, NJ
11.2023 - 02.2023
- Managed the scoreboard during basketball games, ensuring accurate display of score and game time.
- Coordinated with referees and team staff to maintain smooth and timely game operations.
Education
Public Relations and Business -
Suffolk University
Boston, Massachusetts05-2026
High School -
Fort Lee High School
Fort Lee, NJ01-2025
Skills
- Food service
- Customer service
- Document managing
- Filing systems
- Multitasking
- Prioritization
- Cleaning experience
- Computer skills
- Time management
- Microsoft word
- CPR
- Pool Maintenance
- Organizational skills
- Phone etiquette
- Communication
- Project management
- Effective communication
- Team collaboration
- Data analysis
- Networking
- Analytical thinking
- Problem-solving
- Dependable and responsible
Certification
- LifeGuard training, 06/01/23, 06/30/25
- CPR certification, 06/01/23, 06/30/25
- First Aid Certification, 06/01/23, 06/30/25
- AED Certification, 06/01/23, 06/30/25
Languages
English
Timeline
Apprenticeship
The Dimock Center
09.2025 - Current
Teacher/ Instructor
Goldfish Swim School
12.2024 - 07.2025
Fort Lee Basketball Team
11.2023 - 02.2023
Hair Salon Receptionist
ZOKU
09.2023 - 05.2024
Concession stand
Fort Lee Soccer Events
09.2023 - 11.2023
Apprenticeship
Fenway Health
06.2023 - 09.2024
Lifeguard
TRIDENT RECREATION ENTERPRISES
05.2023 - 09.2023
Public Relations and Business -
Suffolk University
High School -
Fort Lee High School