Kealoha Rodrigues

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Troubleshot complex plumbing problems, identifying root causes and implementing effective solutions.
• Optimized workflow through accurate interpretation of blueprints, specifications, and schematics when planning plumbing installations or repairs.
• Performed routine maintenance checks on plumbing systems to prevent future issues and ensure optimal functioning.
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Maintained clean and organized job sites, contributing to a safe working environment for all employees.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Gathered and disposed of worksite debris to remove safety hazards.
• Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
• Poured and laid concrete for number projects.
• Created specific finishes on poured concrete driveways and sidewalks.
• Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
• Set wood and other forming materials to prepare for concrete pours.
• Installed rebar and molded expansion joints and edges for concrete projects.
• Ordered materials and scheduled cement trucks.
• Maintained clean, safe worksite for team safety and to help keep projects on-track.
• Excelled at problem-solving during unexpected situations, applying critical thinking skills to address issues promptly and efficiently without compromising safety or quality.
• Facilitated smooth communication between clients, subcontractors, suppliers, and internal teams throughout the entire remodeling process.
• Gained proficiency in operating a wide range of power tools and equipment including concrete mixers, vibrators, trowels, screeds, floats, and saws.
• Enhanced project efficiency by accurately measuring and mixing concrete materials for various construction tasks.

• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
• Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.

Delivery driver

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Coordinated efficient routes to avoid delays and optimize schedules.

Provided excellent customer service while managing bar operations at the lobby lounge.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Obtained cash bank and stocked service bar to prepare for operation.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
• Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
• Boosted beverage sales, designing and promoting range of signature cocktails.
• Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
• Improved team morale and efficiency, leading by example and offering support during peak hours.
• Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
• Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
• Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
• Upheld strict regulations for safe alcohol service and food safety.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Store retail and wholesale manager.

• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.