KEAMBER PAYNE
Millington,USA
Summary
Expert in client and patient services with a focus on evaluation, training, and information management. Demonstrated success in accurately updating medical, substance abuse charts and recording patient histories. Skilled in providing guidance and support for mental health improvement.
Overview
8
8
years of professional experience
Work History
SUBSTANCE ABUSE COUNSELOR
Centurion
01.2025 - Current
- Oversee activities and calendar management for substance abuse program.
- Collaborate with mental health professionals and community resources to provide holistic client support.
- Direct strategic planning and decision-making for future program development.
- Assist clients with mental health needs through active listening and personalized treatment plans.
- Maintain contact with clients throughout their recovery journey, from entry to discharge.
- Monitor daily offender challenges to prevent escalations and disputes.
- Ensure offenders received necessary services and programming to prevent substance abuse.
MEDICAL ASSISTANT (SPORTS ANALYSIS)
Campbell Clinic Orthopedics
03.2024 - 01.2025
- Streamlined patient flow management and coordinated room assignments for efficiency.
- Answered patient calls, scheduled meetings, and arranged appointments effectively.
- Collected and routed communications to ensure thorough patient data accuracy.
- Prepared treatment areas and confirmed patient information before procedures.
- Instructed patients on proper use of orthopedic devices while applying dressings.
- Conducted detailed assessments, gathering sports health data for evaluation purposes.
- Monitored athlete health while delivering immediate care as needed.
- Developed injury prevention strategies to enhance athlete well-being.
- Assisted in patient intake processes, ensuring accurate documentation and efficient workflow.
CASE MANAGEMENT ASSISTANT
Methodist North Hospital
05.2023 - 05.2024
- Created and organized patient files, ensuring confidentiality and compliance with regulations.
- Scheduled meetings and coordinated workflows to enhance case management efficiency.
- Facilitated connections with community resources to support client service plans.
- Conducted client intake assessments to identify needs and tailor service plans.
- Maintained accurate case notes and documentation for effective healthcare compliance.
- Assisted in developing case plans to address patient needs and ensure safety.
- Coordinated communication and collaboration with healthcare providers for streamlined care delivery.
- Aided in meetings to advocate for patients and their families.
- Assisted in managing case documentation, improving accuracy and compliance with healthcare regulations.
- Maintained detailed case notes documenting each interaction with clients, ensuring a consistent approach across the care continuum.
- Completed intakes and assessments on clients to determine needs and eligibility for services and public benefits.
PATIENT CARE TECHNICIAN
Baptist Memorial Hospital
02.2022 - 05.2023
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Collaborated with interdisciplinary teams to enhance patient treatment plans and outcomes.
- Educated patients on care routines, promoting adherence to prescribed therapies and medications.
- Implemented process improvements in documentation practices, increasing accuracy and efficiency in record-keeping.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted nursing staff with daily patient care tasks, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
DIRECT SUPPORT PROFESSIONAL
D and S Community Services
02.2018 - 02.2021
- Ensured patient rooms met high cleanliness expectations by performing thorough disinfection.
- Provided assistance for patient grooming, bathroom use, and personal hygiene activities.
- Evaluated vital signs such as temperature and heart rate, promptly notifying doctors of any irregularities.
- Developed individualized service plans tailored to clients' needs, ensuring compliance with regulatory standards.
- Conducted regular assessments of client progress and adjusted care plans accordingly to meet evolving needs.
- Collaborated with multidisciplinary teams to coordinate services and optimize resources for client support.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Education
BACHELOR'S DEGREE (CURRENT) - CRIMINAL JUSTICE
University of Arizona
Chandler, ArizonaDiploma - MEDICAL ASSISTING
Concorde Career College
Memphis, TN09.2018
Skills
- Attention to detail
- Confidentiality management
- Strong communication skills
- Patient education
- Discharge planning
- Care planning
- Crisis intervention
- Mental health counseling
- Interdisciplinary collaboration
- Patient data management
- Individual and group counseling
- Familiarity with EHR systems
- Appointment scheduling
- Knowledge of treatments and patient safety
- Group therapy facilitation
- Customer service excellence
- Vital signs collection
- Intake assessment
- Addiction counseling
- Task and objective oversight
- Wound care management
Timeline
SUBSTANCE ABUSE COUNSELOR
Centurion
01.2025 - Current
MEDICAL ASSISTANT (SPORTS ANALYSIS)
Campbell Clinic Orthopedics
03.2024 - 01.2025
CASE MANAGEMENT ASSISTANT
Methodist North Hospital
05.2023 - 05.2024
PATIENT CARE TECHNICIAN
Baptist Memorial Hospital
02.2022 - 05.2023
DIRECT SUPPORT PROFESSIONAL
D and S Community Services
02.2018 - 02.2021
BACHELOR'S DEGREE (CURRENT) - CRIMINAL JUSTICE
University of Arizona
Diploma - MEDICAL ASSISTING
Concorde Career College