Keana Armstrong
Dallas
Summary
Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments.
Overview
4
4
years of professional experience
Work History
Online order picker
Walmart
Dallas
05.2024 - Current
- Utilize store handheld devices to locate, scan, and pick products for online customer orders with 99% accuracy.
- Inspect selected merchandise carefully to ensure high quality, correct quantities, and proper packaging.
- Stage completed orders efficiently in designated holding areas for customer pickup or delivery drivers.
- Maintain an organized backroom and sales floor to optimize the picking path and reduce fulfillment times.
- Assist customers on the floor with general inquiries, representing the store brand professionally.
- Picked orders accurately from designated locations within the warehouse.
- Operated forklifts and pallet jacks to move products efficiently.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Compared merchandise invoices to items actually received.
- Stamped price tags on merchandise, referring to official price lists.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Tracked outgoing orders to provide shipping status to customers.
- Issued supplies, materials and products to team members based on information from requisitions.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Placed products on conveyors for final wrapping and shipment.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Read orders to verify attributes and quantities of merchandise.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Tracked inventories and input equipment counts into warehouse databases.
- Weighed and measured products and materials to meet regulatory requirements.
- Trained new employees regarding warehouse procedures and standards.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Utilized problem-solving skills to address and rectify picking errors and discrepancies.
- Participated in periodic inventory audits to verify stock accuracy against records.
- Packed and prepared orders for shipping, ensuring items were securely wrapped.
- Maintained flexibility to rotate through different picking zones as required by management.
- Communicated effectively with warehouse supervisors to report any inventory discrepancies.
- Adhered to quality control standards by inspecting products for damage before packing.
- Assisted in loading and unloading merchandise from trucks using manual and mechanical equipment.
- Contributed to team efforts by accomplishing related tasks as needed to support warehouse operations.
- Operated warehouse management software to update order statuses and inventory levels.
- Conducted regular inventory checks to maintain accurate stock levels.
- Investigated discrepancies between physical count of stock versus system-generated report totals.
- Transported products between storage areas manually or using material handling equipment.
- Regularly inspected equipment for proper functioning and cleaned it after each use.
Stocker/inventory crew member
Tomb Thumb
Dallas
05.2022 - 05.2024
- Received, sorted, and moved bulk freight from delivery trucks to warehouse shelving using safe lifting practices.
- Rotated merchandise using the First-In, First-Out (FIFO) method to ensure stock freshness and accurate tracking.
- Monitored digital inventory counts, identifying and reporting stock discrepancies immediately to management.
- Worked collaboratively in a fast-paced environment to meet strict daily stocking and organizational targets.
- Organized and restocked shelves to maintain product availability.
- Assisted customers in locating products throughout the store.
- Collaborated with team members to optimize stock placement strategies.
- Executed product rotation to minimize waste and ensure freshness.
- Stocked shelves with newly arrived products.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Ensured that all products were labeled properly before stocking the shelves.
- Monitored expiration dates of perishable items to ensure freshness.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Assisted with store displays and window dressing as needed.
- Palletized merchandise for easy movement to sales floor locations.
- Loaded trucks with outgoing orders according to shipping manifests provided by customers.
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
- Maintained cleanliness and organization of store displays and shelves.
- Operated cash register and handled financial transactions efficiently.
- Provided excellent customer service in fast-paced retail environment.
- Followed safety protocols to ensure a safe working environment.
- Trained new crew members on operational procedures and customer service standards.
Education
Lancaster High School
Lancaster, TXSkills
- Product picking
- Inventory management
- Forklift operation
- Quality inspection
Timeline
Online order picker
Walmart
05.2024 - Current
Stocker/inventory crew member
Tomb Thumb
05.2022 - 05.2024
Lancaster High School