Keana Gamble
Lakeland,FL
Summary
"Intelligence is the ability to adapt to change" - Stephen Hawking
Overview
6
6
years of professional experience
Work History
Claim Associate
State Farm
Lakeland, FL
02.2023 - Current
- Resolved customer complaints related to insurance claim processing.
- Reviewed and evaluated insurance claims for coverage, accuracy, completeness and compliance with company standards.
- Analyzed policy language to determine applicable coverage and benefit levels.
Floor Associate
Amazon
North Haven, CT
08.2021 - 02.2023
- Determining location and presence of item in an order with a certifiable 100% rate of accuracy
- Careful Consideration when handling packages
Medical Assistant
Medical Associates Of North Haven
North Haven
10.2020 - 07.2021
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Pharmacy Technician in Training, Cashier
CVS Pharmacy
Hamden, Ct
12.2017 - 02.2019
- Performing Vital Functions to support Patient Care under supervision
- Assisted pharmacists in preparing and dispensing medications to patients.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Shift Leader
Global Montello
Marian, CT
12.2017 - 05.2018
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Wilbur Cross High School
05.2015
Medical Associate Certification -
Porter and Chester Institute
Skills
- Experience in leadership positions
- Self-Motivated
- Exemplary verbal and written communication skills
- Interpersonal Communication
- Driven by personal and team success
- Enjoys building and maintaining Interpersonal relationships
- Number-savvy
- Problem-solving aptitude
- Time Management
- Accuracy and Precision
- Customer Service
- Adaptability
- Information Verification
- Continuous Improvement
References
References available upon request.
Timeline
Claim Associate
State Farm
02.2023 - Current
Floor Associate
Amazon
08.2021 - 02.2023
Medical Assistant
Medical Associates Of North Haven
10.2020 - 07.2021
Pharmacy Technician in Training, Cashier
CVS Pharmacy
12.2017 - 02.2019
Shift Leader
Global Montello
12.2017 - 05.2018
High School Diploma -
Wilbur Cross High School
Medical Associate Certification -
Porter and Chester Institute