Keana Gordy
Galloway,NJ
Summary
Experienced financial compliance professional with over 10 years in the financial services industry, specializing in fraud investigation, sanctions screening and investigative case analysis. Strong background in transaction processing, customer due diligence, and fraud prevention. Demonstrated leadership and team management skills within high-volume environments, with hands-on experience in overseeing operations,ensuring compliance, and improving process efficiency.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
BSA AML/Operations Specialist
Regions Bank
04.2023 - Current
- Conducted in-depth research on potential wire fraud and suspicious account activity
- Investigate potential OFAC matches by analyzing system alerts and conducting due diligence
- Coordinate with fraud, branches, customers, and correspondent banks to resolve and clear true or false matches in accordance with regulatory requirements
- Perform in-depth reviews of customer activity to inform SAR decisions and escalate cases with potential regulatory impact
- Produce SAR reports with clarity, care, and strong supporting details that align with regulatory
- Managing timely report submissions
- Utilized AML policies and procedures in daily operations to ensure accurate, complete, and compliant reporting
Funds Processor III/Bank Specialist
Prime Trust
06.2021 - 03.2023
- Process domestic & international wires through multiple banks
- Wire Approvals
- Assist multiple banks in research for Fraud Recalls
- Complete daily spreadsheets for ACH and Wire settlements
- Proof of Authorization processing/research
- Provide proof of delivery for funds converted into Bitcoin
- OFAC Compliance
- Adhered to strict deadlines for processing wires, ensuring timely approvals and client satisfaction.
Operations Manager
Jersey Shore Federal Credit Union
05.2019 - 05.2021
- Carry out a wide variety of administrative duties pertaining to share drafts, ATM, ACH, loan/delinquent payments, debit & credit cards
- Complete daily spreadsheets for ACH settlements
- Process domestic & international wires through the Federal Reserve
- Process adjustments and return items for the posting general ledger
- Receive, review, and process all Levies, Liens, Subpoenas and Garnishments
- Maintains a current knowledge on all new and existing Federal regulations
- Conduct cash orders through The Federal Reserve and Armored service
- Reconcile GL operation/accounting reports for monthly deadlines
- Operation of multiple computer programs while correcting and assisting with any technical issues or balancing problems that may have occurred
- Train & instruct employees in job duties and company policies while encouraging and motivating for direct report
Manager, Teller Division
Jersey Shore Federal Credit Union
04.2015 - 05.2021
- Provide leadership and evaluate job performance of employees to ensure quality of work
- Oversee and ensure daily compliance with security regulations at teller workstations and vaults
- Implement Corporate policies, procedures, and service standards throughout the workplace
- Assist in employee interviews, 90 day and yearly performance reviews
- Processing of checks, withdrawals, deposits, payments, and other monetary transactions
Education
Bachelor of Health Science - Health Sciences
Stockton University
Galloway, NJ 09.2016 - 12.2017
Associate Degree - Health Science
Cumberland County College
Vineland, NJ 01.2014 - 05.2015
Skills
- Technical & Analytical skills
- Interpersonal skills
- Process Skills
- Regulatory & Compliance Knowledge
- Excellent written & Oral communication skills
- Data Entry
- Fraud Investigations
- ACH payments
- General Ledger (GL) Reconciliation
- MS Word/Excel proficient
Timeline
BSA AML/Operations Specialist
Regions Bank
04.2023 - Current
Funds Processor III/Bank Specialist
Prime Trust
06.2021 - 03.2023
Operations Manager
Jersey Shore Federal Credit Union
05.2019 - 05.2021
Bachelor of Health Science - Health Sciences
Stockton University
09.2016 - 12.2017
Manager, Teller Division
Jersey Shore Federal Credit Union
04.2015 - 05.2021
Associate Degree - Health Science
Cumberland County College
01.2014 - 05.2015
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