Hi, I’m
KEANDRA HENDERSON
Semmes,AL
Summary
Versatile and results-driven Human Resources professional with a Master’s degree in Human Resource Management and over 10 years of experience in HR management, recruitment, and administrative support. Expertise in facilitating employee relations, managing organizational policies, and enhancing customer satisfaction. Proficient in remote work environments, with strong communication, problem-solving, and leadership skills aimed at driving organizational success.
Overview
17
years of professional experience
Work History
Self Managed
Family Manager
09.2020 - Current
Job overview
- Developed strong relationships with educators and healthcare providers for optimal support of family members.
- Managed medical appointments, ensuring each family member received appropriate care while maintaining comprehensive records of health-related information.
- Implemented healthy meal plans tailored to individual dietary needs for overall wellbeing.
- Cultivated positive relationships with neighbors and community members through participation in local events and organizations.
Charlotte Russe
District Manager
10.2015 - 09.2020
Job overview
- Supervised various locations, enforcing high-quality standards of operation.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
BAE Systems
Human Resource Manager
03.2014 - 10.2015
Job overview
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Greene & Phillips Attorneys at Law
Case Manager
08.2013 - 03.2014
Job overview
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Shoe Station Corporate Office
Buyer’s Assistant
01.2010 - 01.2013
Job overview
- Maintained complete documentation and records of all purchasing activities.
- Processed purchase orders and invoices in accordance with company procedures.
- Reviewed purchasing trends and forecast demand for inventory planning and replenishment.
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
United States Army
Human Resource Supervisor
05.2010 - 11.2012
Job overview
- Distributed employee engagement surveys to identify areas of improvement.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Conducted thorough investigations into employee grievances, ensuring fair resolution of conflicts or concerns.
- Collaborated with department managers on workforce planning efforts, identifying staffing needs and ensuring appropriate resource allocation.
United States Army
Human Resource Specialist
08.2007 - 05.2010
Job overview
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
Education
Spring Hill College
Master from Human Resource Management
University of South Alabama
Bachelor of Science from Human Resources
Marion Military Institute
Associate of Arts from Criminal Justice
United States Army
Training from Human Resources
Skills
- Microsoft Excel
- PowerPoint
- Word
- Access
- Outlook
- Data Entry
- Blackboard
- QuickBooks
- Dealer Access
- Needles
- Tempworks
- SBA
- CutePDF Pro
- 10-key
- 77wpm
Typingspeed
77wpm
Timeline
Family Manager
Self Managed
09.2020 - Current
District Manager
Charlotte Russe
10.2015 - 09.2020
Human Resource Manager
BAE Systems
03.2014 - 10.2015
Case Manager
Greene & Phillips Attorneys at Law
08.2013 - 03.2014
Human Resource Supervisor
United States Army
05.2010 - 11.2012
Buyer’s Assistant
Shoe Station Corporate Office
01.2010 - 01.2013
Human Resource Specialist
United States Army
08.2007 - 05.2010
Spring Hill College
Master from Human Resource Management
University of South Alabama
Bachelor of Science from Human Resources
Marion Military Institute
Associate of Arts from Criminal Justice
United States Army
Training from Human Resources
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