Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keandra Simmons

Odenton,United States

Summary

Graduate with foundational knowledge in biology and hands-on experience gained through academic projects and volunteering. Prepared to contribute effectively in a healthcare team. Strong focus on patient care, medical support, and administrative tasks. Proven ability to collaborate within teams and adapt to changing needs. Skilled in communication, empathy, and problem-solving, valued for reliability and results-driven approach.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Student Volunteer

Ivy Lane Dentistry
04.2018

Assisted in the delivery of quality healthcare services by participating in various clinical rotations, gaining hands-on experience through work based learning in different areas of medicine. Attained by weekly volunteer assignments, curated by Robert G. Cole Middle/High School Practicum in Health Science Program.


Key Responsibilities Included:


  • Enhanced patient care by assisting medical professionals with administrative duties.
  • Supported clinical staff in preparing for medical procedures by ensuring that necessary supplies were stocked and readily available for use by medical staff members.

Student Volunteer

Heritage Dental
02.2018

Assisted in the delivery of quality healthcare services by participating in various clinical rotations, gaining hands-on experience through work based learning in different areas of medicine. Attained by weekly volunteer assignments, curated by Robert G. Cole Middle/High School Practicum in Health Science Program.


Key Responsibilities Included:


  • Contributed to a positive patient experience by providing a welcoming atmosphere for patients and visitors
  • Enhanced patient care by assisting medical professionals with administrative duties.
  • Supported clinical staff in preparing for medical procedures by ensuring that necessary supplies were stocked and readily available for use by medical staff members.

Student Volunteer

Broadway Pharmacy
01.2018

Assisted in the delivery of quality healthcare services by participating in various clinical rotations, gaining hands-on experience through work based learning in different areas of medicine. Attained by weekly volunteer assignments, curated by Robert G. Cole Middle/High School Practicum in Health Science Program.


Key Responsibilities Included:


  • Managed drug inventory effectively by rotating stock and checking expiration dates.
  • Contributed to a collaborative work environment by effectively communicating with fellow student volunteers and pharmacists during daily operations.
  • Supported patient care by maintaining confidentiality in all interactions and adhering to HIPAA regulations.
  • Assisted pharmacists in maintaining inventory and ensuring proper storage of medications.
  • Contributed to a welcoming pharmacy environment by maintaining cleanliness and organization throughout the facility.

Student Volunteer

Heritage Dental
12.2017

Assisted in the delivery of quality healthcare services by participating in various clinical rotations, gaining hands-on experience through work based learning in different areas of medicine. Attained by weekly volunteer assignments, curated by Robert G. Cole Middle/High School Practicum in Health Science Program.


Key Responsibilities Included:


  • Contributed to a positive patient experience by providing a welcoming atmosphere for patients and visitors
  • Enhanced patient care by assisting medical professionals with administrative duties.
  • Supported clinical staff in preparing for medical procedures by ensuring that necessary supplies were stocked and readily available for use by medical staff members.

Student Volunteer

Broadway Pharmacy
11.2017

Assisted in the delivery of quality healthcare services by participating in various clinical rotations, gaining hands-on experience through work based learning in different areas of medicine. Attained by weekly volunteer assignments, curated by Robert G. Cole Middle/High School Practicum in Health Science Program.


Key Responsibilities Included:


  • Managed drug inventory effectively by rotating stock and checking expiration dates.
  • Contributed to a collaborative work environment by effectively communicating with fellow student volunteers and pharmacists during daily operations.
  • Supported patient care by maintaining confidentiality in all interactions and adhering to HIPAA regulations.
  • Assisted pharmacists in maintaining inventory and ensuring proper storage of medications.
  • Contributed to a welcoming pharmacy environment by maintaining cleanliness and organization throughout the facility.

Student Volunteer

Heritage Dental
10.2017

Assisted in the delivery of quality healthcare services by participating in various clinical rotations, gaining hands-on experience through work based learning in different areas of medicine. Attained by weekly volunteer assignments, curated by Robert G. Cole Middle/High School Practicum in Health Science Program.


Key Responsibilities Included:


  • Contributed to a positive patient experience by providing a welcoming atmosphere for patients and visitors
  • Enhanced patient care by assisting medical professionals with administrative duties.
  • Supported clinical staff in preparing for medical procedures by ensuring that necessary supplies were stocked and readily available for use by medical staff members.

Customer Experience Associate

Main Store Exchange
04.2024 - Current

As a Customer Experience Associate, I assisted with assigned duties related to the operation of the Ft. Meade Main Store Exchange Express.


Key Responsibilities Included:


  • Greeted customers entering store and responded promptly to customer needs.
  • Employed active listening skills to accurately understand customer concerns and address them effectively.
  • Collaborated with team members to develop effective strategies for enhancing the overall customer experience.
  • Assisted in training new employees on company policies, procedures, and best practices for delivering exceptional service.
  • Asked customers questions to determine, verify and solve common problems.
  • Facilitated seamless transactions by guiding customers through the purchasing process while addressing any concerns or questions raised along the way.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.

Student Radiologic Technologist

University of Maryland Baltimore Washington Medical Center
10.2023 - 11.2023

As a student radiologic technologist, I assisted the Certified Radiologic Technologist with all duties related to radiologic imaging.


Key Responsibilities Included:


  • Exceeded expectations in clinical rotations through consistent feedback from supervisors regarding professionalism, technical expertise, and dedication to patient care.
  • Prepare patients for upcoming radiology appointments, by educated patients on procedure details, provided instructions, and answered questions within my scope of practice to minimize anxiety and improve cooperation.
  • Prepared and positioned patients for imaging procedures.
  • Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides under the supervision of the certified radiologic technologist.
  • Operated radiologic equipment to produce diagnostic images and films under the supervision of the certified radiologic technologist.
  • Evaluated images for technical quality and accuracy alongside the Certified Radiologic Technologist before sending them to the ordering physician.
  • Collaborated with Certified Radiologic Technologists to discuss patient history, review imaging results, and determine the need for additional imaging.
  • Promoted a safe working environment with strict adherence to infection control protocols and procedures.
  • Reduced radiation exposure risks for patients, staff, and self by strictly adhering to radiation safety guidelines.
  • Provided compassionate patient care through effective communication skills and empathetic approach towards diverse populations, by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.

Student Radiologic Technologist

Luminis Health Orthopedics Pasadena
09.2023 - 10.2023

As a student radiologic technologist, I assisted the Certified Radiologic Technologist with all duties related to radiologic imaging.


Key Responsibilities Included:


  • Exceeded expectations in clinical rotations through consistent feedback from supervisors regarding professionalism, technical expertise, and dedication to patient care.
  • Prepare patients for upcoming radiology appointments, by educated patients on procedure details, provided instructions, and answered questions within my scope of practice to minimize anxiety and improve cooperation.
  • Prepared and positioned patients for imaging procedures.
  • Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides under the supervision of the certified radiologic technologist.
  • Operated radiologic equipment to produce diagnostic images and films under the supervision of the certified radiologic technologist.
  • Evaluated images for technical quality and accuracy alongside the Certified Radiologic Technologist before sending them to the ordering physician.
  • Collaborated with Certified Radiologic Technologists to discuss patient history, review imaging results, and determine the need for additional imaging.
  • Promoted a safe working environment with strict adherence to infection control protocols and procedures.
  • Reduced radiation exposure risks for patients, staff, and self by strictly adhering to radiation safety guidelines.
  • Provided compassionate patient care through effective communication skills and empathetic approach towards diverse populations, by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.

Red Cross Student Volunteer

Brooke Army Medical Center
06.2017 - 08.2017

As a Red Cross Student Volunteer, I volunteered at Brooke Army Medical Center and assisted the Anesthesiologist Technicians with assigned duties related to anesthesiology.


Key Responsibilities Included:


  • Maintained confidentiality of sensitive patient information by adhering to HIPAA regulations throughout all aspects of job duties.
  • Took and followed detailed directions from others.
  • Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals.
  • Maintained sterile anesthesia supplies within expiration date.
  • Maintained and cleaned anesthesia machines by replacing oxygen saturation pulse oximeter, anesthesia/oxygen masks, laryngoscope blades, suction containers, suction tubing, etc.
  • Maintained a high standard of care by adhering to strict infection control guidelines when handling anesthesia equipment.
  • Supported efficient operating room turnover times by assisting in preparation and cleanup tasks between procedures.
  • Stocked anesthesia supplies in anesthetizing locations and anesthesia carts in between operations.
  • Assisted with transports of pre-op patients into the operating room.

Student Volunteer

Robert G. Cole Middle/High School
08.2015 - 08.2017

As a Student Volunteer, I volunteered at Robert G. Cole Middle/High School and assisted the Athletic Trainer with assigned duties related to sports medicine.


Key Responsibilities Included:


  • Communicated with head trainer about patient needs.
  • Developed strong rapport with student-athletes, fostering trust and open communication regarding their health status or concerns.
  • Prescribed treatments such as rest, ice, compression, and elevation.
  • Bolstered team morale by providing emotional support and encouragement to injured athletes during their recovery process.
  • Evaluated and triaged athletic injuries for head trainer.
  • Promoted a safe athletic environment through the diligent inspection and maintenance of equipment and facilities.
  • Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
  • Assisted care for injured athletes on field or at sporting events.
  • Established as main contact alongside the athletic trainer in regard for Type 1 Diabetic students in delivering emergency care.

Education

Bachelor of Science - Biology: Vertebrae Physiology

Pennsylvania State University
Abington, PA
12-2022

Skills

  • Teamwork and collaboration
  • Creativity and innovation
  • Friendly and professional
  • Organized and efficient
  • Fast learner
  • Customer service
  • Healthcare ethics
  • Clinical skills

Certification

  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
  • Basic Life Support Certification (BLS)

Timeline

Customer Experience Associate

Main Store Exchange
04.2024 - Current

Student Radiologic Technologist

University of Maryland Baltimore Washington Medical Center
10.2023 - 11.2023

Student Radiologic Technologist

Luminis Health Orthopedics Pasadena
09.2023 - 10.2023

Student Volunteer

Ivy Lane Dentistry
04.2018

Student Volunteer

Heritage Dental
02.2018

Student Volunteer

Broadway Pharmacy
01.2018

Student Volunteer

Heritage Dental
12.2017

Student Volunteer

Broadway Pharmacy
11.2017

Student Volunteer

Heritage Dental
10.2017

Red Cross Student Volunteer

Brooke Army Medical Center
06.2017 - 08.2017

Student Volunteer

Robert G. Cole Middle/High School
08.2015 - 08.2017

Bachelor of Science - Biology: Vertebrae Physiology

Pennsylvania State University
Keandra Simmons