KeAndrea Rogers
Decatur,GA
Summary
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Warehouse Worker
Amazon
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Returns Processor
DHL Supply Chain
- Unloaded, inspected, and stored damaged and returned products.
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Warehouse Worker
Amazon
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Customer Service Representative
Liveops
01.2022 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Updated account information to maintain customer records.
Education
Bachelor of Science - Psychology
Walden University
Minneapolis, MN06.2027
High School Diploma -
Cedar Grove High School
Ellenwood, GA05.2017
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Heavy Lifting
- Warehouse Safety
- Problem-Solving
- Attention to Detail
- Pallet Jack Handling
- Punctual and Dependable
- Order Fulfillment
- Microsoft Excel
Timeline
Customer Service Representative
Liveops
01.2022 - 01.2023
Warehouse Worker
Amazon
Returns Processor
DHL Supply Chain
Warehouse Worker
Amazon
Bachelor of Science - Psychology
Walden University
High School Diploma -
Cedar Grove High School
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