Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keandria Carter

Fort Worth,TX

Summary

Highly - motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Material Handler

National Archives And Records Administration
08.2022 - Current
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Loaded and unloaded items to move between storage shelves and vehicles.
  • Organized and stacked various materials.

Customer Service Representative

Dialog Direct
08.2020 - 02.2022
  • Met customer call guidelines for service levels, handle time and productivity.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Performed data entry into computer system to document all call activity correctly
  • Average high call volumes of 50 plus calls per day.

Package Handler

FedEx
09.2019 - 07.2020
  • Assembled, sealed, and loaded packages into correct trucks.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Medical Screener

Octapharma Plasma Center
06.2015 - 07.2019
  • Recorded patients' medical history, vital statistics or information such as test results into medical records.
  • Utilized finger sticks and screening equipment to check hematocrit and protein levels.
  • Obtained patient vitals such as height, weight and blood pressure.
  • Performed clerical duties such as creating and maintaining donor records files and inputting information into donor management computer software.
  • Maintained clean, neat and properly sterilized work area.

Education

High School Diploma -

Eastern Hills High School
Fort Worth, TX
06.2010

Skills

  • Material Handling
  • Customer Service
  • Data Entry
  • Call Management
  • Active Listening
  • Problem-solving abilities
  • LiveChat
  • Documentation skills
  • Scheduling
  • Flexible and Adaptable
  • Excellent multitasking capability

Timeline

Material Handler

National Archives And Records Administration
08.2022 - Current

Customer Service Representative

Dialog Direct
08.2020 - 02.2022

Package Handler

FedEx
09.2019 - 07.2020

Medical Screener

Octapharma Plasma Center
06.2015 - 07.2019

High School Diploma -

Eastern Hills High School
Keandria Carter