Summary
Overview
Work History
Skills
Timeline
Generic

Keane Braun

North Las Vegas,NV

Summary

Proven leader in business operations, I excel in driving process improvements and operational efficiency, notably at WVO Desert Blue. My expertise spans inventory control, workforce management, and cross-functional collaboration, resulting in a 20% increase in service quality. Skilled in employee development, I foster a culture of engagement and continuous improvement.

Overview

14
14
years of professional experience

Work History

Business Operations Supervisor

WVO Desert Blue – Las Vegas, NV
Las Vegas, NV
01.2017 - Current
  • Supervised daily warehouse operations, workforce planning, and inventory control, ensuring seamless distribution center functions.
  • Led a team of Workflow Coordinators and Associates, providing coaching, performance feedback, and career development.
  • Created and maintained employee schedules, attendance tracking, and behavior management to enhance team performance.
  • Ensured compliance with safety, productivity, and operational guidelines, conducting audits and process evaluations.
  • Partnered with senior leadership to drive process improvements, increasing operational efficiency, and service quality.
  • Administered and enforced company policies, overseeing performance evaluations, and necessary corrective actions.
  • Acted as a liaison between warehouse teams and corporate departments, facilitating smooth communication and workflow.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Sales Operations Supervisor

WorldMark LV Boulevard
Las Vegas, NV
10.2016 - 01.2017
  • Supervised inventory and fulfillment operations, ensuring seamless order processing and product availability.
  • Managed employee performance, scheduling, and workflow coordination, optimizing department efficiency.
  • Conducted quality control audits and inventory reconciliations, preventing stock discrepancies, and improving accuracy.
  • Developed and delivered training programs for employees, ensuring adherence to company policies, and operational standards.

Administrative Operations Manager

WVO Lahaina/WorldMark Kihei
Lahaina, HI
01.2016 - 10.2016
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Directed multi-site inventory and administrative operations, leading teams across multiple locations.
  • Optimized warehouse and supply chain processes, reducing inefficiencies, and improving order fulfillment.
  • Led employee engagement strategies, promoting a culture of accountability, teamwork, and continuous improvement.
  • Managed vendor relations and financial reconciliations, ensuring accuracy in billing and cost control.
  • Conducted periodic audits and compliance checks, ensuring adherence to corporate and regulatory standards.

Sales Administrative Supervisor

WorldMark by Wyndham
Las Vegas, NV
05.2015 - 01.2016
  • Direct reports – Contracts and Tour Reception departments.
  • Assist in daily tasks for both departments.
  • Track and maintain numerous reports and spreadsheets for the Contracts and Tour Reception departments.
  • Create and issue work shift schedules on a monthly basis for Contracts and Tour Reception, with 12 direct reports.
  • In charge of hiring, training, and maintaining new and current sales admin employees.
  • Tracking of all attendance, missed punches, and behavior issues for direct reports. Address individuals accordingly with individual employees.
  • Input and track all sales admin-paid time off, sick leave, and leave of absence.
  • Reconcile all sales commission statements, and submit necessary corrections to corporate via the Commission Change Form (CCF).
  • Submits all sales and admin Employee Change Notifications (ECNs). Ex. New hires, job changes/updates, sales license updates, resignations, terminations, and team changes.
  • Primary custodian of the SPIF (Sales Performance Incentive Fund) for sales and marketing. Create, issue, and reconcile all SPIFs, and submit all backup to corporate payroll.
  • Assist and support all site sales and marketing management.
  • Track and reconcile Sales WynTime missed punch forms for the corporate office.
  • Work closely with sales managers to ensure all edit forms are accounted for. Assist and work with HR and Recruiting departments, new and existing employees, benefit updates, new compliance rollouts, team pride events, prep programs, and payroll.
  • Temporary custodian for the Gifting department. In charge of department employees, as well as the cash and premiums maintenance and reconciliation, in the absence of the supervisor.
  • Ordering all site collateral and office supplies for sales and admin on a weekly basis.

Sales Administrative Supervisor

Wyndham Vacation Resorts Waikiki, HI
Waikiki, HI
06.2012 - 04.2015
  • Direct reports – Gifting and Tour Reception departments.
  • Assist in daily tasks for both departments.
  • Track and maintain numerous reports and spreadsheets for the Gifting and Tour Reception departments.
  • Create and issue work shift schedules on a monthly basis for Gifting and Tour Reception, with 11 direct reports.
  • In charge of hiring, training, and maintaining new and current sales admin employees.
  • Tracking of all attendance, missed punches, and behavior issues for direct reports. Address individuals accordingly with individual employees.
  • ● Input and track all sales, admin, paid time off, sick leave, and leave of absence.
  • Reconcile all sales commission statements, and submit necessary corrections to corporate.
  • Submit all admin Employee Change Notifications (ECNs). Ex. New hires, job changes/updates, sales license updates, resignations, terminations, and team changes.
  • Primary custodian of gifting cash and premiums. Maintain and reconcile cash and inventory on a bimonthly basis.
  • Daily tracking and reconciliation of the buffet report for the restaurant vendor.
  • Worked hand in hand with the Admin Manager; assisted the manager as needed with daily and monthly tasks.
  • Assist and support all site sales and marketing management.
  • Track and reconcile Sales WynTime missed punch forms for the corporate office. Work closely with sales managers to ensure all edit forms are accounted for.
  • Assist and work with HR and Recruiting departments, new and existing employees, benefit updates, new compliance rollouts, team pride events, prep programs, and payroll.

Contracts Compliance Coordinator

Wyndham Vacation Resorts, Inc
Waikiki, HI
10.2010 - 05.2012
  • Generate all contracts for both In House and Front Line sales teams.
  • Tracked and verified all credit scores, internal financing (Wyndham Visa, and PayPal), and contracts for accuracy.
  • Worked closely with the Quality Assurance department to ensure accurate documents for new and existing owners.
  • ● Maintained and stored all documents on-site.
  • Ordered all office supplies and site collateral for three separate sales sites on a bimonthly to monthly basis.
  • Answered any questions or concerns related to contracts for internal and external customers. Forwarded to the necessary departments.
  • Track and maintain numerous reports related to contracts for sales and marketing heads.
  • Collaborated with internal teams to develop strategies for achieving compliance objectives.
  • Kept up-to-date records of developments in legislation to maintain and implement compliance programs and inform employees of changes to company policy.
  • Enhanced business relationships by overseeing effective employee and supervisor training.

Skills

  • Inventory Control & Warehouse Management
  • Employee Training & Development
  • Performance Management & Engagement
  • Workforce Scheduling & Coordination
  • Process Improvement & Optimization
  • Warehouse Management Systems (WMS)
  • Cross-Functional Collaboration
  • Auditing & Compliance
  • Supply Chain & Logistics Operations
  • Data Analysis & Problem-Solving

Timeline

Business Operations Supervisor

WVO Desert Blue – Las Vegas, NV
01.2017 - Current

Sales Operations Supervisor

WorldMark LV Boulevard
10.2016 - 01.2017

Administrative Operations Manager

WVO Lahaina/WorldMark Kihei
01.2016 - 10.2016

Sales Administrative Supervisor

WorldMark by Wyndham
05.2015 - 01.2016

Sales Administrative Supervisor

Wyndham Vacation Resorts Waikiki, HI
06.2012 - 04.2015

Contracts Compliance Coordinator

Wyndham Vacation Resorts, Inc
10.2010 - 05.2012

Similar Profiles

CREATE PROFILE
Keane Braun