KEANE BRAUN
North Las Vegas,NV
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Proven leader in business operations, I excel in driving process improvements and operational efficiency, notably at TJ Maxx and WVO Desert Blue. My expertise spans inventory control, workforce management, and cross functional collaboration, resulting in an increase in service quality. Skilled in employee development, I foster a culture of engagement and continuous improvement.
Overview
10
10
years of professional experience
Work History
DC Warehouse Operations Supervisor
TJ Maxx Distribution Center
10.2021 - Current
- Team Management: Supervised 50+ direct reports, including service clerks
- Managed attendance, performance, and handled disciplinary actions as needed
- Scheduling & Coordination: Created and managed daily work assignments for direct reports
- Operations Support: Led daily department needs
- Supported other departments in warehouse if assistance was needed and requested
- Well versed in the usage of JDA/Blue Yonder for associate performance and reporting
- Hiring & Training: Trained, and coached department staff
- Handled all new hire paperwork, including Methods training for specific department
- Conduct monthly audits on associates to assure they are in Department compliance
- Associate Payroll Support: Assisted with Payroll inquiries and resolved pay discrepancies for associates
- Compliance & Reporting: Ensured compliance with corporate policies, conducted training, and worked with ES department to maintain individual and department compliance
Business Operations Supervisor
WVO Desert Blue
01.2017 - 10.2021
- Team Management: Supervised 12 direct reports, including lead positions in Contracts, Tour Reception, and Gifting
- Managed attendance, performance, and handled disciplinary actions as needed
- Scheduling & Coordination: Created and managed monthly work schedules for direct reports
- Supported site leaders in HR, Sales, and Marketing with reporting and technical issues
- Operations Support: Led daily site operations, including maintenance and repairs
- Ensured smooth site upkeep and managed external vendor relationships
- Hiring & Training: Recruited, trained, and coached site Admin staff
- Handled all new hire paperwork, including sales and admin tools and comp plans
- Financial Management: Managed multi-site financials, ensuring bills were paid on time, reconciled, and coded accurately
- Conducted research on vendor payments
- Sales & Payroll Support: Assisted with commission statements, resolved pay discrepancies, and submitted Employee Change Notifications (ECNs)
- Ensured compliance with corporate policies through periodic audits
- Technology and Equipment Management: Managed iPad distribution, troubleshooting, and tracking across both brands
- Compliance & Reporting: Ensured compliance with corporate policies, conducted training, and worked with brokers on sales updates, and license renewals
- Vendor and Supply Management: Managed office supply orders and the Gifting department's cash and premiums
- Maintained the department's fund and reconciliation
Sales Operations Supervisor
WorldMark LV Boulevard
10.2016 - 01.2017
- Team Management: Supervised 10 direct reports in the Gifting department, managing attendance, time off, and performance issues
- Scheduling & Coordination: Created and managed monthly work schedules for direct reports
- Supported site leaders in HR, Sales, and Marketing with reporting and technical issues
- Operations Support: Led daily site operations, including maintenance and repairs
- Ensured smooth site upkeep and managed external vendor relationships
- Hiring & Training: Recruited, trained, and coached site Admin staff
- Handled all new hire paperwork, including sales and admin tools and comp plans
- Financial Management: Managed multi-site financials, ensuring bills were paid on time, reconciled, and coded accurately
- Conducted research on vendor payments
- Sales & Payroll Support: Assisted with commission statements, resolved pay discrepancies, and submitted Employee Change Notifications (ECNs)
- Ensured compliance with corporate policies through periodic audits
- Technology and Equipment Management: Managed iPad distribution, troubleshooting, and tracking across both brands
- Compliance & Reporting: Ensured compliance with corporate policies, conducted training, and worked with brokers on sales updates, and license renewals
- Vendor and Supply Management: Managed office supply orders and the Gifting department's cash and premiums
- Maintained the department's fund and reconciliation
Administrative Operations Manager
WVO Lahaina/WorldMark Kihei
01.2016 - 10.2016
- Hiring & Training: Recruited, trained, and coached Gifting staff
- Held training sessions on corporate updates
- Employee Documentation: Submitted Employee Change Notifications (ECNs) for new hires and job updates
- Financial Oversight: Managed Gifting department cash and premiums, ensuring maintenance and reconciliation
- Administrative Support: Assisted HR, Sales, and Marketing teams with operational support
- Ordered office supplies for sales and admin staff bi-weekly to monthly
- Team Leadership: Managed 14 direct reports across Contracts, Tour Reception/Gifting, and Marketing Admin for both WVR and WbW brands, including supervisors and leads
- Scheduling and Attendance: Created monthly shift schedules and tracked attendance, missed punches, and time off for all admin staff
- Hiring and Training: Oversaw recruitment, training, and coaching of all site admin staff
- Conducted training on new policies and corporate updates
- Operational Support: Assisted site leaders in HR, Recruiting, Sales, and Marketing with reporting, system troubleshooting, and daily operations
- Financial Oversight: Managed multi-site financials, ensuring timely payment of bills and leases, accurate coding, and end-of-month reconciliation
- Processed commission changes and payroll discrepancies
- Compliance & Audits: Conducted audits to ensure adherence to corporate policies, and assisted with Employee Change Notifications (ECNs) for staff updates
- Cross-Department Collaboration: Worked closely with HR, Recruiting, and Sales teams to address employee needs, benefits, and compliance updates
Sales Administrative Supervisor
WorldMark by Wyndham
05.2015 - 01.2016
- Temporary Supervision: Acted as a temporary custodian for the Gifting department, overseeing staff and cash/premium reconciliation in the supervisor's absence
- Supply and Collateral Management: Ordered office supplies and site collateral for sales, marketing, and admin staff on a regular basis
- Team Management: Supervised 12 direct reports in Contracts and Tour Reception, overseeing daily tasks and work shift scheduling
- Reporting and Reconciliation: Managed multiple reports and spreadsheets
- Reconciled sales commission statements and handled corrections via Commission Change Forms (CCF)
- Hiring and Training: Led recruitment, training, and development of new and current sales admin staff
- Attendance and Performance: Monitored attendance, missed punches, and behavioral issues, addressing them with staff as needed
- SPIF Management: Managed the Sales Performance Incentive Fund (SPIF), including the creation, reconciliation, and submission of backup to corporate payroll
- Cross-Department Support: Assisted with sales and marketing operations, including tracking Sales WynTime missed punch forms, and coordinating with sales managers
- Employee Documentation: Processed Employee Change Notifications (ECNs) for new hires, job updates, terminations, and license renewals
- Vendor and Supply Management: Ordered office supplies and site collateral weekly for the sales and admin teams
Education
Skills
- Inventory Control & Warehouse Management
- Employee Training & Development
- Performance Management & Engagement
- Workforce Scheduling & Coordination
- Process Improvement & Optimization
- Warehouse Management Systems (WMS)
- Cross-Functional Collaboration
- Auditing & Compliance
- Supply Chain & Logistics Operations
- Data Analysis & Problem-Solving
- Shipping and receiving
- Order picking
- Warehouse safety
- Scheduling coordination
Timeline
DC Warehouse Operations Supervisor
TJ Maxx Distribution Center
10.2021 - Current
Business Operations Supervisor
WVO Desert Blue
01.2017 - 10.2021
Sales Operations Supervisor
WorldMark LV Boulevard
10.2016 - 01.2017
Administrative Operations Manager
WVO Lahaina/WorldMark Kihei
01.2016 - 10.2016
Sales Administrative Supervisor
WorldMark by Wyndham
05.2015 - 01.2016
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