Keane Okamoto
Carson,CA
Summary
*Diligent Storekeeper with highly developed skills in inventory management, customer service and relations.
*Track record of successfully investigating and resolving customer complaints and maintaining safety practices efficiently.
*Focused on consistently offering friendly, engaging service to customers daily.
*Establishes positive relationships with vendors and representatives through communication and coordination skills.
*Organized and dependable candidate successful at managing multiple priorities with a positive attitude and exceptionally quick learning capabilities.
*Willingness to take on added responsibilities to meet team goals.
*Detail-oriented team player with strong organizational skills. *Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Storekeeper
LADWP
San Pedro, Ca
10.2019 - Current
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Enhanced store organization by implementing effective storage solutions and space utilization techniques.
- Ensured timely order fulfillment for customer satisfaction through efficient processing of purchase requests and shipments.
- Maintained safe working environment with strict adherence to safety protocols and guidelines.
- Streamlined supply chain operations, negotiating with suppliers for better pricing and delivery terms.
- Reduced stock discrepancies by diligently investigating variances and taking corrective actions as needed.
- Managed store budgets effectively, monitoring expenses closely to ensure optimal resource allocation.
- Maintained high levels of customer service, addressing inquiries and resolving issues promptly.
- Collaborated with cross-functional teams to support various company projects requiring inventory management expertise.
- Spearheaded continuous improvement initiatives within storekeeping function, identifying areas for process enhancements or procedural changes.
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
- Boosted workplace morale by fostering collaborative and supportive team environment, recognizing individual achievements, and promoting open communication.
- Documented shipping and receiving records to confirm receipt of orders.
- Kept sales receipts and maintained accounting records.
- Received, merchandised and arranged all shop items for visual display.
- Filled orders by gathering merchandise specified in requisitions.
- Ordered goods from various vendors to maintain store merchandise levels.
- Used Maximo to check and count all product inventories, process and document all product sales to maintain up-to-date stock records.
- Recommended practical solutions and monitored results to analyze problem areas.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
- Assisted customers by answering questions and suggesting merchandise.
- Communicated with vendors to discuss order discrepancies and returned damaged merchandise or incorrect orders.
- Operated forklifts and hand trucks to restock department supply locations.
- Trained, coached and scheduled employees to improve store upkeep and operations.
- Used ERSP to prepare purchase requisitions for replacement of stock.
- Oversaw warehouse staff by providing instructions and leading daily activities.
Storekeeper
City Of Torrance, Communications Division
Torrance, CA
08.2014 - 10.2019
- Seeks out vendors and product for CIT Radio and Telecom divisions as well as all other departments within city occasionally.
- Orders and purchases product and services for CIT Radio and Telecom, and IT through use of P-Card or requisition/purchase order procedures via New World software with a personal budget of $360,000.00 restricted personal annual budget.
- Prepares specifications, requests bids, analyzes bids, and makes recommendations for rewards
- Primary point of contact for all vendors and customer relations
- Assists in all multi departmental communications procedures and protocols including, Police, Fire and local government.
- Maintains communication and acquires RFQs from primary and secondary vendors.
- Maintains purchasing contracts and blanket purchase orders with primary vendors.
- Picks up, receives, inspects and signs for materials, tools, equipment and supplies while securing and accounting for each item for the City's Radio shop and Telecom division and stores them in appropriate locations.
- Issues requisitioned material or supplies to department personnel and maintains inventory and records in accordance with established policy and procedures.
- Maintains inventory through the Accela program.
- Handles all Verizon and ATT wireless accounts including cell phones, modems, wifi systems and acts as the primary contact for the entire City.
- Handles the American Messaging account for the entire City.
- Handle the disposal of all E- waste, electronic equipment, IT and telecom equipment.
- Dispenses OSHA and safety protocol information and practices to personnel
Small Business Co-Owner
SoCal Container, Inc
Gardena, Ca
04.2006 - 07.2014
- Increased customer satisfaction by providing personalized service and addressing concerns promptly.
- Enhanced business operations for greater efficiency through streamlining processes and implementing new systems.
- Developed marketing strategies to attract new clients and increase revenue, including social media campaigns and local advertising.
- Managed financial aspects of business, including budgeting, bookkeeping, and tax preparation.
- Perform all managerial and administrative duties of a container depot and transportation logistics including : Sales and marketing
- Dispatch and transportation Buying, purchasing and inventory control Personnel management, payroll and human resources
- OSHA, AQMD, DOT, DWP and LAFD compliance agent California State Board of Equalization, EDD and Franchise Tax Board contact
- Accounts receivable and payable Vendor and customer relations Computer hardware and software lead
Education
Bachelor of Arts - Liberal Studies
California State University Long Beach
Long Beach, CA06.1996
Skills
- Staff Supervision
- Inventory Management
- Policies and Procedures
- Customer Service
- Workplace Safety
- Supply Ordering
- Purchasing and procurement
- Program implementation
- Team Development
- Work Planning and Prioritization
- Document Management
- Problem-Solving
Timeline
Storekeeper
LADWP
10.2019 - Current
Storekeeper
City Of Torrance, Communications Division
08.2014 - 10.2019
Small Business Co-Owner
SoCal Container, Inc
04.2006 - 07.2014
Bachelor of Arts - Liberal Studies
California State University Long Beach
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