Summary
Overview
Work History
Education
Skills
Timeline
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Keani Suafo'a-Aipia

Everett,WA

Summary

Diligent Fiber Splicer with 5 years of experience installing fiber optic splice cases, both on elevated poles and beneath ground level to expand networks and increase customer base. Systematic troubleshooter, Dealing with issues related to fiber-optic connections, adhering to tight project deadlines and assuring customer satisfaction. Knowledgeable about telecommunication systems layouts, safety protocols and regulatory requirements. Highly organized and detail-oriented with a remarkable work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure the Construction supervisor position at our Bellingham locations. I'm Ready to help our team achieve company goals.

Overview

9
9
years of professional experience

Work History

Fiber Optic Splicer

Cablecom Llc
SNOHOMISH, WA
08.2017 - Current
  • Built splice cases to enclose exposed transmission lines.
  • Tested fiber optic cables and documented results.
  • Spliced, bonded, ground and terminated cables.
  • Performed repairs on severed fiber cables to restore to complete functionality.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Responded to service requests during and after business hours.
  • Read blueprints and schematics to correctly place equipment.
  • Coordinated installation of new users and relocations of existing users.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Baggage Service Agent

S.a.s. Services Group
Honolulu, HI
01.2016 - 04.2017
  • Logged bags and flights upon arrival to airport or baggage areas.
  • Fielded customer complaints and comments about baggage services.
  • Processed and secured unclaimed luggage.
  • Greeted passengers in claim area and helped retrieve luggage.
  • Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
  • Plane watch. Secured over night international bound aircrafts while awaiting departure.
  • Supervised front lobby where passengers check in.
  • Helped escort International passengers to Customs

Stock/Cashier

Party City
Honolulu, HI
09.2014 - 04.2015
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Courtesy Clerk

Safeway
Honolulu, HI
11.2011 - 10.2013
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Restocked and organized merchandise in front lanes.
  • Monitored safety and security concerns and reported to leadership for resolution.
  • Took inventory and examined merchandise to identify items to be reordered or replenished.
  • Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Delivered prompt service to prioritize customer needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.

Education

High School Diploma -

Moanalua High School
Honolulu, HI
05.2014

Skills

  • Customer Satisfaction
  • Company Standards
  • Corrective Actions
  • Critical Thinking
  • Quality Production
  • Critical Thinking Skills
  • Complex Problem-Solving
  • Job Specifications

Timeline

Fiber Optic Splicer

Cablecom Llc
08.2017 - Current

Baggage Service Agent

S.a.s. Services Group
01.2016 - 04.2017

Stock/Cashier

Party City
09.2014 - 04.2015

Courtesy Clerk

Safeway
11.2011 - 10.2013

High School Diploma -

Moanalua High School

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Keani Suafo'a-Aipia