Keanna Brewton
Montgomery,AL
Summary
Dedicated professional with proven expertise in housekeeping and exceptional teamwork skills, honed at Renaissance Montgomery Hotel & Spa and All About Kidz. Excelled in enhancing guest satisfaction and maintaining rigorous safety standards. Recognized for outstanding attention to detail and ability to train new staff, significantly improving operational efficiency and cleanliness.
Overview
3
3
years of professional experience
Work History
Room Attendant
Renaissance Montgomery Hotel & Spa at the Convention Center
01.2024 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Changed bed linens and collected soiled linens for cleaning.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Maximized customer satisfaction scores through proactive problem-solving measures regarding maintenance issues or general room concerns before being reported by guests themselves.
- Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
Childcare Worker
All About Kidz
06.2022 - 01.2024
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Prepared group activities to enhance children's socialization, communication, and problem-solving skills.
- Read stories, sang songs, and facilitated creative play.
- Observed play activities to identify positive behaviors and areas needing improvement, implementing behavior redirection where appropriate.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Worked with children to develop good cognitive, physical, and language skills.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Led children in creative, athletic, and educational activities while maintaining a safe and orderly group.
- Assisted children with special needs by effectively implementing accommodations for their success in various tasks.
- Assisted in potty training and other daily hygiene activities to support child development.
Education
High School Diploma -
Robert E Lee High School
225 Ann St05-2022
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Cleaning techniques
- Room Preparation
- Professional appearance
- Hospitality industry
- Safety awareness
- Teamwork orientation
Timeline
Room Attendant
Renaissance Montgomery Hotel & Spa at the Convention Center
01.2024 - Current
Childcare Worker
All About Kidz
06.2022 - 01.2024
High School Diploma -
Robert E Lee High School
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