Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Keanna Reddings

Dania Beach,FL

Summary

Reliable associate offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in cashering , security , front desk, receptionist, online working from home areas and flexible with changing business needs.

Overview

3
3
years of professional experience

Work History

Cashier

Burger King
12.2024 - 04.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Customer Returns Associate/ Cashier

Target
11.2024 - 02.2025
  • Cultivated positive relationships with customers by demonstrating empathy and understanding during difficult situations involving returns or refunds.
  • Worked closely with shipping department to facilitate prompt product exchanges for customers.
  • Trained new associates on return procedures, contributing to a knowledgeable and efficient team environment.
  • Coordinated with accounting department to ensure timely reimbursement of eligible refunds to customers'' accounts.
  • Assisted customers with return inquiries, providing accurate information on company policies and procedures.
  • Maintained a clean and organized workspace, promoting productivity and minimizing errors in processing returns.
  • Provided timely feedback to management on trends in customer returns, aiding in proactive problem-solving efforts.
  • Handled escalated customer concerns professionally, working towards mutually beneficial resolutions when possible.
  • Cashering

Security

Marksman Security
05.2023 - 05.2024
  • Enhanced overall security by implementing effective screening procedures and protocols.
  • Strengthened national security by coordinating with foreign intelligence services.
  • Identified and reported suspicious activity to prevent security incidents.
  • Monitored and implemented procedures to manage data security risks.
  • Monitored security cameras for improper actions by patrons and dealers.
  • Maintained robust security posture by regularly updating security policies and procedures.
  • Improved network security through regular audits, risk assessment, and implementation of robust security protocols.
  • Assist at the gate

Work From Home Agent

Arise
05.2022 - 01.2023
  • Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
  • Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
  • Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
  • Resolved customer inquiries and complaints from multiple channels with moderate supervision.
  • Established rapport with customers through active listening skills, empathy, and understanding of their needs or concerns.
  • Assist customers over the phone ensuring they are satisfied

Front Associate Receptionist

Roadway Inn
02.2022 - 12.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Assist with the front collecting calls and assisting customer on the front end

Education

Hollywood Hills High School
Hollywood, FL
06.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Team collaboration
  • Cash register operation
  • Staff training
  • Security

Timeline

Cashier

Burger King
12.2024 - 04.2025

Customer Returns Associate/ Cashier

Target
11.2024 - 02.2025

Security

Marksman Security
05.2023 - 05.2024

Work From Home Agent

Arise
05.2022 - 01.2023

Front Associate Receptionist

Roadway Inn
02.2022 - 12.2022

Hollywood Hills High School

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Keanna Reddings