Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Keanndria Davis

Sumter,South Carolina

Summary

Driven and dynamic professional with a proven track record of excelling in customer service and time management. Enhanced client loyalty through exceptional relationship-building and multitasking abilities. Demonstrated reliability, boosted team performance, and contributed to significant service efficiency improvements. I have honed my skills in financial transactions and customer problem-solving, which has enabled me to ensure high levels of satisfaction and repeat business. A reliable and upbeat sales associate is successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship builder with excellent organizational strengths and a superior work ethic.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Dollar General
05.2022 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sandwich Artist

SUBWAY®Restaurants
12.2023 - 01.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Shared information with customers about menu items, preparation methods, and ingredients.

Education

High School Diploma -

Crestwood High School
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-solving skills
  • Time Management
  • Problem-Solving
  • Multi-tasking strength
  • Listening Skills
  • Relationship Building
  • Reliable and punctual

Certification

Soft Skills Certificate

Timeline

Sandwich Artist

SUBWAY®Restaurants
12.2023 - 01.2024

Sales Associate

Dollar General
05.2022 - 09.2024

High School Diploma -

Crestwood High School

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Keanndria Davis