Keanu Reid
Bridgeport,CT
Summary
Dedicated and adaptable professional with experience in customer service, hospitality, and administrative roles within senior living and retail environments. Skilled at fostering welcoming atmospheres, addressing client needs, and managing daily operations with precision. Strong communicator with a proven ability to build relationships, handle inquiries, and provide personalized service. Highly organized, detail-oriented, and committed to ensuring positive experiences for residents, families, and customers alike. Known for multitasking effectively in fast-paced settings while maintaining a focus on quality and care.
Overview
2
2
years of professional experience
Work History
Concierge
The Residence At Westport
07.2024 - Current
- As a concierge at The Residence at Westport, the primary point of contact for residents, families, and visitors is provided, ensuring their needs are met with professionalism and care. Assistance is offered to residents by coordinating services, scheduling appointments, and providing information about community activities and events. The role includes greeting guests warmly, managing inquiries, and maintaining a welcoming atmosphere in the lobby.
Server
Maplewood Senior Living
12.2023 - 07.2024
- As a server at Maplewood Senior Living, residents are provided with a warm and welcoming dining experience. A friendly attitude is offered to ensure a comfortable and valued atmosphere during meals. Meal orders are taken accurately, with careful attention to dietary needs and preferences, while coordination with kitchen staff ensures proper preparation. Responsibilities include the prompt and professional delivery of meals, ensuring satisfaction with the dining experience.
Sales Associate
Journeys Kidz
12.2022 - 05.2023
- As a sales associate at Journeys Kids, a fun and welcoming shopping experience is created for children and their families. Assistance is provided to customers in finding the right shoes, accessories, and styles to fit their needs while offering exceptional service. Knowledge of the latest products and promotions is maintained to provide helpful recommendations. Responsibilities include maintaining a clean and organized store, restocking inventory, and ensuring visually appealing displays.
- Transactions are handled efficiently, ensuring accuracy with cash handling and point-of-sale systems. Relationships with customers are built by creating a friendly environment and addressing any questions or concerns.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associates In Science - Criminal Justice
Housatonic Community College
Bridgeport, CT06.2026
Skills
- Customer service
- Highly adaptable
- Effective problem solving
- Organizing Skills
- Computer Skills
Timeline
Concierge
The Residence At Westport
07.2024 - Current
Server
Maplewood Senior Living
12.2023 - 07.2024
Sales Associate
Journeys Kidz
12.2022 - 05.2023
Associates In Science - Criminal Justice
Housatonic Community College
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