Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keanu Sanchez

Smiths Station,AL

Summary

Dynamic and customer-focused professional with extensive experience in fast-paced food service environments, including Publix Super Markets. Excelled in customer service and cleanliness, enhancing dining experiences and maintaining rigorous safety standards. Proven ability in food preparation and sanitation, alongside strong teamwork and communication skills, significantly improved operational efficiency.

Overview

3
3
years of professional experience

Work History

Deli Clerk

Publix Super Markets
05.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Crew Member and Line Cook

Chick Fil A
05.2022 - 09.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Education

High School Diploma -

American School
Lansing, IL
08.2018

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Safe food handling practices
  • Cleaning and sanitizing
  • Food preparation
  • Meat slicing expertise
  • Equipment safety
  • Hospitality service expertise
  • Order taking accuracy
  • Flexible schedule
  • Work area maintenance
  • Equipment use
  • Heavy lifting
  • Pricing and shelf labeling
  • Merchandising displays
  • Cash handling proficiency
  • POS system operation
  • Food sales and promotion
  • Cross-selling products and services
  • Product knowledge
  • Data entry
  • Performance improvement
  • Product recommendations
  • Accurate money handling
  • Interactive communication skills
  • Cooking
  • Ordering procedures
  • Sales expertise
  • Quality inspections
  • Point of sale operation
  • Sales proficiency
  • Food safety standards
  • Equipment monitoring
  • Verbal and written communication

Timeline

Deli Clerk

Publix Super Markets
05.2024 - Current

Crew Member and Line Cook

Chick Fil A
05.2022 - 09.2023

High School Diploma -

American School
Keanu Sanchez