Keanue X. Her
Thornton,Colorado
Summary
Dedicated and skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency.
Friendly and reliable towards both customers and co-workers offering unmatched customer service and workplace focus while also being committed and hardworking, exceeding quotas in sales environments.
Dedicated to resolving issues, answering customer questions and being a creative problem-solver that is versed in customer service.
Being diligent and a responsible worker with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness.
With a well-organized and dependable amounts of unparalleled dedication to team success, business operations and customer loyalty.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Intake Specialist
Mortgage Connect Document Solutions
11.2022 - Current
- Assessed clients' needs and determined eligibility for intake services.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Developed and maintained accurate records of programs and services.
- Used excellent communication skills to delegate tasks and achieve successful event outcomes.
- Utilized project management skills to meet event deadlines and complete requirements.
Cashier/Waiter/Server
Japon Rolls And Bowls
07.2021 - 08.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases and present them with their orders.
- Restocked and organized products in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Cashier
Hobby Lobby
11.2020 - 01.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Skills
- Intake Assessment
- Research and Analysis
- Records Maintenance
- Adaptability and Flexibility
- Problem Solving
- Microsoft Access
- Customer Assistance
- POS Systems
Timeline
Intake Specialist
Mortgage Connect Document Solutions
11.2022 - Current
Cashier/Waiter/Server
Japon Rolls And Bowls
07.2021 - 08.2022
Cashier
Hobby Lobby
11.2020 - 01.2021
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