Knowledgeable professional experienced in helping passengers with diverse needs. Keeps rides running smoothly by anticipating demands and managing passenger behavior. Detail-oriented in completing checks and confident in addressing concerns.
Overview
12
12
years of professional experience
Work History
Bus Monitor
Durham District School Board
Aurora, IL
11.2024 - Current
Assisted students with boarding and disembarking from buses safely.
Monitored student behavior to ensure a positive and safe environment.
Communicated effectively with parents and guardians regarding student needs.
Collaborated with bus drivers to ensure smooth transportation operations.
Maintained order during transportation by implementing safety protocols.
Provided support to students with special needs during transit times.
Conducted regular checks of bus equipment for safety compliance.
Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
Cashier
Meijers Store
Oswego, IL
09.2013 - 11.2024
Processed customer transactions using point-of-sale system.
Handled cash, credit, and debit transactions accurately.
Collaborated with team members to ensure efficient service during peak hours.
Resolved customer complaints professionally and promptly.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Trained new cashiers on register operations and customer service standards.
Grade 7/8 LTO - Language, History & Geography at Durham District School BoardGrade 7/8 LTO - Language, History & Geography at Durham District School Board