Hi, I’m
Keaondra Abercrumbie
Perry,FL
Summary
Skilled phlebotomist with strong focus on patient care and precision. Proven track record in efficient blood collection, handling, and processing. Adept at maintaining collaborative team environment and adapting to changing needs. Known for reliability and delivering results in high-pressure settings.
Overview
9
years of professional experience
1
Certification
Work History
Walmart
Deli Associate
09.2019 - 08.2025
Job overview
- Prepared and assembled deli products according to quality standards and customer specifications.
- Maintained cleanliness and organization of deli area, ensuring compliance with health and safety regulations.
- Assisted customers in selecting products, providing recommendations based on preferences and dietary needs.
- Operated slicers, scales, and other equipment efficiently while adhering to safety protocols.
- Collaborated with team members to optimize workflow during peak hours, enhancing customer service experiences.
- Monitored inventory levels and communicated restocking needs to ensure product availability at all times.
- Trained new associates on deli procedures, fostering a collaborative work environment and enhancing team performance.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
Walmart
Customer Service Cashier
08.2016 - 09.2018
Job overview
- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Managed cash register operations, handling cash and credit transactions accurately.
- Collaborated with team members to maintain store appearance and organization.
- Trained new cashiers on procedures and customer service best practices.
- Resolved customer complaints swiftly, enhancing satisfaction and loyalty.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Collaborated with team members to maintain smooth operations during peak hours.
Education
Next Step Healthcare Training,LLCTallahassee, FL
Certificate from Phlebotomy
10-2025
Tallahassee Community CollegeTallahassee, FL
Associate of Arts from Gender Studies
08-2015
Skills
- Patient safety
- Infection control protocols
- Patient confidentiality
- Proper labeling techniques
- Venipuncture
- Blood collection techniques
- Sample and specimen collection
- Adaptable to change
- Anatomy
- HIPAA compliance
- Continuous learning mindset
- Order of draw mastery
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
Certification
- PT - Phlebotomy Technician
Languages
English
Native or Bilingual
Timeline
Deli Associate
Walmart
09.2019 - 08.2025
Customer Service Cashier
Walmart
08.2016 - 09.2018
Next Step Healthcare Training,LLC
Certificate from Phlebotomy
Tallahassee Community College
Associate of Arts from Gender Studies