Keaosha Powers
round rock,Texas
Summary
Detail-oriented Medical Technician with expertise in patient safety protocols and medication management. Committed to enhancing patient care through effective communication and teamwork.
Overview
5
5
years of professional experience
Work History
Medical Technician
Court At Round Rock
Round Rock, TX
08.2025 - 03.2026
- Executed daily responsibilities with precision to support overall patient care.
- Supported routine medical tests and procedures, enhancing patient care quality.
- Documented patient information and test results in electronic health records.
- Facilitated patient intake and managed medical records to ensure accurate information flow.
- Performed inoculation of bacteriological materials with test organisms in laboratory settings.
- Reported safety hazards to supervisors, removing risk and promoting workplace safety.
MedTech/Caregiver
YourLife Senior Living
Pensacola, Florida
01.2023 - 05.2025
- Administered medications and treatments according to established protocols, ensuring safety and compliance for senior residents.
- Collaborated with healthcare team to ensure comprehensive patient care for elderly individuals.
- Documented and updated patient data on electronic medical charts, enhancing accuracy and confidentiality of sensitive information.
- Assisted clients with daily living activities and personal hygiene needs, fostering dignity and independence.
- Provided companionship and emotional support to enhance client well-being.
- Supported clients with mobility assistance, promoting independence and safety.
Customer Support Specialist
Credit Acceptance
atlanta, ga
10.2020 - 01.2023
- Resolved customer complaints efficiently, contributing to increased satisfaction and loyalty.
- Assisted customers with inquiries, providing timely support via phone and email to enhance overall experience.
- Maintained up-to-date knowledge of company products, services, policies, and procedures to support informed customer interactions.
- Analyzed customer feedback to identify trends and recommend improvements.
- Processed insurance claims efficiently and accurately for diverse client needs.
- Reviewed policy documents for compliance and customer clarity.
Education
High School Diploma -
LifeSkills Center
Orlando, FL05-2011
Skills
- Patient safety protocols
- Medication management
- Healthcare teamwork
- Problem solving
- Effective communication
- Customer service
- Technical documentation
- Insurance claims processing
- Data analysis
- Time management
Timeline
Medical Technician
Court At Round Rock
08.2025 - 03.2026
MedTech/Caregiver
YourLife Senior Living
01.2023 - 05.2025
Customer Support Specialist
Credit Acceptance
10.2020 - 01.2023
High School Diploma -
LifeSkills Center