Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ke'Ara Butler

Clearwater

Summary

Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.

Overview

9
9
years of professional experience

Work History

CSR1

Quest Diagnostics
08.2020 - Current
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Claim Benefit Specialist

TMA Benefit Services
01.2016 - 06.2020
  • Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
  • Followed up with customers on unresolved issues.
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
  • Processed and recorded new policies and claims.
  • Posted payments to accounts and maintained records.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Checked documentation for accuracy and validity on updated systems.

Education

High School Diploma -

First Coast Technical College
07.2006

Skills

  • Benefits Administration
  • Claims Processing
  • Policy Interpretation
  • Data entry proficiency
  • Medical Terminology
  • Appointment Scheduling
  • Billing coordination
  • First Call resolution
  • Written Communication
  • Time Management
  • EMR Software
  • ICD-10 Coding
  • HIPAA Compliance
  • OSHA Compliance
  • Medical Billing

Timeline

CSR1

Quest Diagnostics
08.2020 - Current

Claim Benefit Specialist

TMA Benefit Services
01.2016 - 06.2020

High School Diploma -

First Coast Technical College

Similar Profiles

CREATE PROFILE
Ke'Ara Butler