Keara Desautell
Oxnard,United States
Summary
Driven and dynamic, I excelled at Shake Shack and Journeys Shoe Store, mastering customer service and demonstrating exceptional teamwork and collaboration. Leveraged a flexible schedule to exceed goals, built strong rapport with customers through expert product advice and support. My reliability and positive professionalism have consistently enhanced customer experiences and fostered meaningful community connections.
Overview
1
1
year of professional experience
Work History
Team Member
Shake Shack
Oxnard, California
03.2025 - 08.2025
- Provided excellent customer service in a fast-paced dining environment.
- Operated cash register, processing transactions efficiently and accurately.
- Engaged with guests, addressing inquiries and enhancing their dining experience.
- Greeted customers upon entering the restaurant with friendly demeanor.
- Built and maintained working relationships with peers and upper management.
- Multi-tasked positions from front-of-house customer service, delivery of food, restocked products, and drive thru.
Volunteer
Better Homes and Gardens Real Estate
Ventura, CA
02.2024 - 02.2025
- Collaborated with other volunteers to create a positive work environment.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Hostess, Assisted with Auction for the Ventura County Foster kids Fundraiser
Sales Associate
Journeys Shoe Store
Oxnard, CA
03.2024 - 09.2024
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
General
ACE Charter High School
Camarillo, CASkills
- Teamwork and collaboration
- Flexible schedule
- Reliability and punctuality
- Customer education
- Quality control
- Building rapport
- Positive and professional
- Retail sales customer service
Timeline
Team Member
Shake Shack
03.2025 - 08.2025
Sales Associate
Journeys Shoe Store
03.2024 - 09.2024
Volunteer
Better Homes and Gardens Real Estate
02.2024 - 02.2025
General
ACE Charter High School