Keare Howard
Orlando,FL
Summary
Dynamic and adaptable individual with hands-on experience in social services. Possesses a talent for effectively navigating challenges. Strong problem-solving skills and proactive approach enable tackling new tasks with confidence. Results-oriented mindset and creative approach. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Housing Program Assistant
Orange County Government
Orlando, FL
04.2022 - Current
- Assists in the development of new housing initiatives to address emerging needs within the community.
- Ensure compliance with federal, state, and local regulations through diligent documentation and reporting.
- Maintains accurate records of program participants, facilitating smooth transitions between services.
- Streamlines housing application processes for faster approval times and better client experiences.
- Develops and maintains strong relationships with community resources for successful referrals.
- Increases outreach efforts to underserved populations, resulting in higher enrollment rates among eligible applicants needing assistance from our programs.
- Supports clients in navigating complex application processes, reducing barriers to being approved for down payment assistance
- Conducts thorough applicant interviews to ensure proper placement within the housing programs available.
Informationa and Eligibility Specialist
Embrace Families
Orlando, FL
03.2019 - 04.2022
- Assessed applications to confirm eligibility for programs.
- Improved processing efficiency by accurately reviewing documents.
- Comprehended court orders to accurately update child foster home placement.
- Coordinated with other departments to address complex eligibility issues.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Facilitated smooth transitions between program stages by coordinating closely with internal departments and external partners as needed.
- Communicated with court liaison to maintain updated case maintenance for child.
- Identified discrepancies in applications, ensuring integrity of the eligibility process.
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
Economic Self Sufficiency Specialist
State Of Florida - DCF
Orlando, FL
01.2015 - 03.2019
- Provided exceptional customer service while addressing complex cases, resolving issues promptly and professionally.
- Streamlined processes for better case management, resulting in improved efficiency and client outcomes.
- Conducted thorough eligibility reviews for public assistance programs, ensuring accurate benefit disbursement.
- Managed a diverse caseload efficiently by utilizing effective time management skills and prioritizing tasks accordingly.
- Collected and analyzed personal and financial information to make appropriate determinations.
- Looked for signs of fraud and reported cases to fraud coordinator and investigators.
- Maintained accurate and up-to-date case records, adhering to confidentiality guidelines and regulatory requirements.
Education
High School Diploma -
Terry Parker High School
05-2007
Skills
- Oral communication
- Documentation review
- Data collection
- Eligibility determination
- Time management
- Client advocacy
Timeline
Housing Program Assistant
Orange County Government
04.2022 - Current
Informationa and Eligibility Specialist
Embrace Families
03.2019 - 04.2022
Economic Self Sufficiency Specialist
State Of Florida - DCF
01.2015 - 03.2019
High School Diploma -
Terry Parker High School