Summary
Overview
Work History
Education
Skills
Timeline
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Keare Howard

Orlando,FL

Summary

Dynamic and adaptable individual with hands-on experience in social services. Possesses a talent for effectively navigating challenges. Strong problem-solving skills and proactive approach enable tackling new tasks with confidence. Results-oriented mindset and creative approach. Committed to making meaningful contributions and advancing organizational goals.

Overview

10
10
years of professional experience

Work History

Housing Program Assistant

Orange County Government
04.2022 - Current
  • Assists in the development of new housing initiatives to address emerging needs within the community.
  • Ensure compliance with federal, state, and local regulations through diligent documentation and reporting.
  • Maintains accurate records of program participants, facilitating smooth transitions between services.
  • Streamlines housing application processes for faster approval times and better client experiences.
  • Develops and maintains strong relationships with community resources for successful referrals.
  • Increases outreach efforts to underserved populations, resulting in higher enrollment rates among eligible applicants needing assistance from our programs.
  • Supports clients in navigating complex application processes, reducing barriers to being approved for down payment assistance
  • Conducts thorough applicant interviews to ensure proper placement within the housing programs available.

Informationa and Eligibility Specialist

Embrace Families
03.2019 - 04.2022
  • Assessed applications to confirm eligibility for programs.
  • Improved processing efficiency by accurately reviewing documents.
  • Comprehended court orders to accurately update child foster home placement.
  • Coordinated with other departments to address complex eligibility issues.
  • Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
  • Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
  • Facilitated smooth transitions between program stages by coordinating closely with internal departments and external partners as needed.
  • Communicated with court liaison to maintain updated case maintenance for child.
  • Identified discrepancies in applications, ensuring integrity of the eligibility process.
  • Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.

Economic Self Sufficiency Specialist

State Of Florida - DCF
01.2015 - 03.2019
  • Provided exceptional customer service while addressing complex cases, resolving issues promptly and professionally.
  • Streamlined processes for better case management, resulting in improved efficiency and client outcomes.
  • Conducted thorough eligibility reviews for public assistance programs, ensuring accurate benefit disbursement.
  • Managed a diverse caseload efficiently by utilizing effective time management skills and prioritizing tasks accordingly.
  • Collected and analyzed personal and financial information to make appropriate determinations.
  • Looked for signs of fraud and reported cases to fraud coordinator and investigators.
  • Maintained accurate and up-to-date case records, adhering to confidentiality guidelines and regulatory requirements.

Education

High School Diploma -

Terry Parker High School
05-2007

Skills

  • Oral communication
  • Documentation review
  • Data collection
  • Eligibility determination
  • Time management
  • Client advocacy

Timeline

Housing Program Assistant

Orange County Government
04.2022 - Current

Informationa and Eligibility Specialist

Embrace Families
03.2019 - 04.2022

Economic Self Sufficiency Specialist

State Of Florida - DCF
01.2015 - 03.2019

High School Diploma -

Terry Parker High School

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Keare Howard