Keari Gutierrez
Citrus Heights,CA
Summary
Dynamic ROI Specialist II at Kaiser Permanente with expertise in HIPAA compliance and records management. Enhanced efficiency in data collection and reporting, fostering strong relationships with third-party payers to resolve claims issues. Mentored new hires, contributing to improved team retention and streamlined workflows for insurance claims processing.
ROI specialist prepared for challenges in optimizing data management and enhancing operational efficiency. Background includes improving data accuracy and streamlining processes. Focused on team collaboration and achieving results, with skills in data analysis and process optimization.
Overview
22
22
years of professional experience
Work History
ROI Specialist II
Kaiser Permenente
10.2003 - Current
- Managed high volume of medical record requests, effectively prioritizing tasks while maintaining accuracy and timeliness.
- Improved efficiency of ROI analysis by streamlining data collection and reporting processes.
- Developed strong relationships with third-party payers, facilitating prompt resolution of claims issues and ensuring accurate reimbursements.
- Mentored new hires within the ROI team, fostering a supportive learning environment that contributed to overall staff retention rates.
- Optimized workflows for processing insurance claims by implementing standardized documentation procedures across all departments.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality in managing sensitive patient information.
Education
Heathcare
American River College
Sacramento, CAMedical Assistant Certificate - Healthcare
Carrington College
Citrus Heights, CA08.2003
Skills
- Written and verbal communication
- HIPAA compliance
- Data interpretation
- Medical terminology
- Records management
- Case management
- Electronic medical records handling
- Release of information paperwork
- Health information management
Timeline
ROI Specialist II
Kaiser Permenente
10.2003 - Current
Heathcare
American River College
Medical Assistant Certificate - Healthcare
Carrington College
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