Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keariana Simpkins-Level

Redmond

Summary

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills.

Overview

3
3
years of professional experience

Work History

Sales Associate

High Desert Scenario
06.2022 - 09.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately using point-of-sale (POS) systems, ensuring smooth customer checkouts.
  • Collaborated with team members to achieve daily sales targets and improve service delivery.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Stocked shelves and managed inventory levels to ensure product availability for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Cashier/Stock Controller

Shell Gas Station
06.2023 - 05.2024
  • Processed customer transactions efficiently and accurately.
  • Assisted customers with product inquiries and purchase decisions.
  • Maintained cleanliness and organization of checkout areas.
  • Collaborated with team members to enhance service quality.
  • Handled cash and electronic payments securely and responsibly.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Increased sales of promotional items by informing customers about current offers.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Collaborated with colleagues to streamline stock replenishment processes, enhancing workflow efficiency.
  • Engaged in training sessions on safety protocols related to handling and storing materials properly.
  • Resolved minor inventory issues through effective communication with suppliers and internal teams.
  • Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
  • Maintained effective team member communication.
  • Checked product levels and recommended new purchases.
  • Picked and packed order items.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Stocked shelves to match planogram images and instructions.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

Education

High School Diploma -

Realms High School
Bend, OR
06-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Stocking and receiving
  • Store opening and closing
  • Inventory tracking

Timeline

Cashier/Stock Controller

Shell Gas Station
06.2023 - 05.2024

Sales Associate

High Desert Scenario
06.2022 - 09.2025

High School Diploma -

Realms High School

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