Proven Security Officer with Allied Universal Security, adept in ID Verification and fostering workplace safety. Skilled in CCTV Monitoring and Incident Reporting, demonstrating a commitment to maintaining secure environments. Excels in critical thinking and effective communication, ensuring swift resolution of security concerns.
Overview
12
12
years of professional experience
Work History
Security Officer
Allied Universal Security
06.2023 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked and verified photo identification prior to granting facility access.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Issued access cards to authorized personnel to monitor access points.
Investigated suspicious activities and persons to maintain security of premises.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Examined doors, windows and gates to verify security.
Monitored CCTV cameras and alarm systems for security breaches.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Completed full building and grounds patrols to spot and investigate concerns.
Ophthalmic Technician
Summit Eye Associate
08.2021 - 04.2023
Applied eye medications and drops to dilate pupils in preparation for examinations.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Performed thorough medical history assessments as part of the pre-examination process for new patients.
Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
Increased patient understanding of their eye conditions through clear explanations and demonstrations of treatment plans.
Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
Supported clinic growth by participating in community outreach events promoting eye health awareness among local residents.
Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Cleaned or sterilized ophthalmic or surgical instruments.
Custodian
International Church Of Las Vegas
10.2017 - 05.2021
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Moved furniture for cleaning and set up for special events.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Checked in and stocked inventory throughout facility.
Reported damages and hazardous conditions to management for further action.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Supported event setup and tear-down, contributing to successful school functions.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Receptionist
Harbor Distributing
06.2012 - 03.2017
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Resolved customer problems and complaints.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing, and filing documents.
Helped maintain office security by monitoring visitor access and issuing badges as needed.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Collected credit/debit payments, processed transactions and updated relevant records.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Helped office staff prepare reports and presentations for internal or client-related use.