Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
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Kearston Thomas

Nederland

Summary

Highly motivated and results-driven professional with a proven track record of successfully managing multiple assignments under pressure. Demonstrates exceptional time management skills, consistently meeting deadlines and schedules without the need for direct supervision. Possesses excellent interpersonal and communication abilities, fostering strong relationships with individuals at all levels. Quick learner with a strong desire to expand knowledge and skills, always seeking new opportunities for growth. Known for resourceful problem solving, adept at identifying and resolving challenges in a proactive and efficient manner.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Director of Sales

Crave Moore Catering and Consulting
01.2025 - Current
  • Achieved regional sales targets through effective territory management and relationship building with key clients.
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals.
  • Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
  • Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
  • Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
  • Developed and led group training courses to align with corporate sales and service goals.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.

Insurance Specialist

Independent
10.2016 - Current
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
  • Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.

Director of Revenue Cycle Management

Beaumont Surgical Affiliates
10.2021 - 03.2024
  • Ensured accurate billing with thorough audits of patient accounts and insurance claims.
  • Reached out to insurance companies to verify coverage.
  • Contacted responsible parties for past due debts.
  • Achieved optimal reimbursement rates by verifying insurance coverage, eligibility, benefits, and authorization prior to service delivery.
  • Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
  • Provided regular updates on billing status to upper management through detailed reports.
  • Reduced denied claims through diligent review, correction, and resubmission of errors.
  • Trained team members on best practices in medical billing, ensuring consistent high-quality work across the department.
  • Developed policies and procedures for the medical billing department, establishing a strong foundation that supported growth and operational success within the organization.
  • Optimized cash flow by regularly reviewing aging account balances and implementing tactics for timely collections from patients or insurers.
  • Served as an expert resource on complex patient account issues or high-dollar claims requiring specialized handling, ultimately resolving outstanding balances in an efficient manner.

Eligibility and Financial Consultant

American Health First
06.2013 - 07.2015
  • Enhanced revenue recovery through diligent follow-up on delinquent accounts.
  • Reviewed aging reports regularly to prioritize collection efforts strategically based on account status and risk level.
  • Conducted comprehensive audits of patient accounts periodically, identifying discrepancies requiring correction or further investigation.
  • Trained new hires in medical collections protocols, promoting consistency across the team.
  • Managed high-volume caseloads effectively while maintaining strong attention to detail and accuracy in data entry tasks related to billing adjustments or chargeoffs.
  • Educated patients on available resources and community programs, increasing their access to needed services.

Health Services Administrator

United States Air Force
08.2008 - 08.2011
  • Managed patient complaints professionally and efficiently while maintaining strict adherence to HIPAA regulations.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Processed travel expenses and reimbursements for medical travel.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.

Education

High School Diploma -

Memorial High School
Port Arthur, TX

Bachelor - Marketing/Corporate Communication

Lamar University
Beaumont, TX

Skills

  • Sales training and leadership
  • Revenue growth
  • Deal closing
  • Sales coaching
  • Client relationship management
  • Profitability optimization
  • KPI analysis
  • Rapport and relationship building
  • New business development
  • Solution selling
  • Relationship building
  • Goal setting and achievement

Certification

  • Insurance Producer License, Life and Health Insurance, 11/01/16, 10/01/27
  • Licensed Agent, in 14 States

Military Service

Air Force, United States, A1C, 08/01/08, 08/01/11

Timeline

Director of Sales

Crave Moore Catering and Consulting
01.2025 - Current

Director of Revenue Cycle Management

Beaumont Surgical Affiliates
10.2021 - 03.2024

Insurance Specialist

Independent
10.2016 - Current

Eligibility and Financial Consultant

American Health First
06.2013 - 07.2015

Health Services Administrator

United States Air Force
08.2008 - 08.2011

High School Diploma -

Memorial High School

Bachelor - Marketing/Corporate Communication

Lamar University