KEASEAN STILLMAN
Lynnwood,WA
Summary
Experienced in ensuring the safety of campus grounds and facilities, highly qualified Security Officer with expertise in roving control and entrance control. Strength lies in maintaining a secure environment, excelling at handling high-pressure situations and difficult individuals. Effectively tackles any challenges that may arise with calmness and adeptness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Guard
Securitas Security Services USA
12.2021 - Current
- Secured personnel and premises by inspecting buildings and patrolling property
- Monitored access control systems and key code records for suspicious activities
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds
- Addressed problems quickly and reported clear information while working under minimal supervision
- Investigated reported incidents to protect company assets
- Monitored premises and recorded activity in daily officer reports
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity
- Guarded restricted areas to prevent unauthorized entry
- Monitored premises and recorded activity in daily officer reports
- Assessed fire detectors and alarm systems to prevent and address
Mobile Patrol Officer
Always on Guard
07.2023 - 02.2025
- Developed strong relationships with local law enforcement agencies, fostering a sense of community and collaboration in addressing security concerns.
- Adhered to strict confidentiality guidelines, safeguarding sensitive client information and maintaining the utmost discretion in all interactions.
- Contributed to a safer community by proactively identifying potential security risks and taking necessary action.
- Collaborated with team members to cover large areas effectively, ensuring comprehensive patrolling services.
- Improved response times to emergencies by promptly addressing alarms and swiftly communicating with relevant authorities.
- Maintained awareness of updated security policies and procedures to ensure consistent performance standards across the team.
- Reduced incidents of crime by maintaining a visible presence and deterring criminal activities.
- Provided timely support during emergency situations, coordinating efforts with local law enforcement agencies when required.
- Enhanced security by conducting thorough mobile patrols of assigned areas.
- Ensured client satisfaction through regular communication, providing detailed reports on daily patrol activities and incidents.
- Conducted spot checks on access points and perimeter barriers, ensuring the integrity of client properties remained uncompromised at all times.
- Assisted in the apprehension of suspects, demonstrating professionalism and adherence to safety protocols during high-pressure situations.
- Optimized patrol routes for maximum efficiency, resulting in quicker identification of potential threats or concerns.
- Utilized modern technology to accurately document incidents, streamlining communication processes within the team and with clients.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Unarmed Security Officer
Oatridgesecurity
07.2022 - 06.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Patrolled commercial property and associated parking garage.
- Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
Security Guard
Allied Universal Security Services
07.2021 - 12.2021
- Secured personnel and premises by inspecting buildings and patrolling property
- Monitored access control systems and key code records for suspicious activities
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds
- Addressed problems quickly and reported clear information while working under minimal supervision
- Investigated reported incidents to protect company assets
- Monitored premises and recorded activity in daily officer reports
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity
- Guarded restricted areas to prevent unauthorized entry
- Monitored premises and recorded activity in daily officer reports
- Assessed fire detectors and alarm systems to prevent and address
Debt Collector
Receivable Performance Management
02.2020 - 10.2021
- Met demands of busy collections group by performing high volume of daily calls
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals
- Processed payments over phone and set up recurring drafts
- Reviewed accounts to determine payment plan compliance
- Interviewed customers to determine reasons for delinquency, source of income and next pay date to build solutions for financial issues
Education
GED - Diploma
Edmonds Community College
Lynnwood, WASkills
- De-escalation Techniques
- Customer Service
- Honest and Ethical
- System Inspection and Maintenance
- Adaptable and Flexible
- Cooperative Attitude
- Honest and Dependable
- CCTV Monitoring
- Detailed Activity Logs
- Active Listening
- Incident Reporting
- Microsoft Office
- Data Entry
Roles And Responsibilities
- CCTV Monitoring
- Detailed Activity Logs
- Active Listening
- Incident Reporting
- Microsoft Office
- Data Entry
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored access control systems and key code records for suspicious activities.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Investigated reported incidents to protect company assets.
- Monitored premises and recorded activity in daily officer reports.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Guarded restricted areas to prevent unauthorized entry.
- Assessed fire detectors and alarm systems to prevent and address.
- Met demands of busy collections group by performing high volume of daily calls.
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
- Processed payments over phone and set up recurring drafts.
- Reviewed accounts to determine payment plan compliance.
- Interviewed customers to determine reasons for delinquency, source of income and next pay date to build solutions for financial issues.
Certification
Guard card
Timeline
Mobile Patrol Officer
Always on Guard
07.2023 - 02.2025
Unarmed Security Officer
Oatridgesecurity
07.2022 - 06.2024
Security Guard
Securitas Security Services USA
12.2021 - Current
Security Guard
Allied Universal Security Services
07.2021 - 12.2021
Debt Collector
Receivable Performance Management
02.2020 - 10.2021
GED - Diploma
Edmonds Community College
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