Keashia Millsap
Decatur ,GA
Summary
Dynamic and reliable professional with extensive experience at UPS Warehouse, excelling in loading and unloading operations. Proven ability to enhance delivery efficiency through effective route navigation and teamwork. Skilled in forklift operation and committed to safety practices, consistently achieving high customer satisfaction and operational goals.
Overview
6
6
years of professional experience
Work History
Delivery Driver Helper
UPS Warehouse
Lafayette, LA
09.2025 - Current
- Assisted drivers with loading and unloading packages efficiently.
- Maintained accurate inventory records during delivery operations.
- Operated hand trucks and pallet jacks to facilitate package movement.
- Communicated effectively with team members to ensure timely deliveries.
- Adapted quickly to changing route schedules or other unforeseen circumstances requiring adjustments in delivery plans, ensuring minimal impact on overall delivery timelines.
- Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
- Optimized package retrieval at each stop through a thorough understanding of the truck''s layout and organization of packages according to delivery sequence.
- Demonstrated punctuality and reliability by consistently arriving on time for work shifts, contributing to smooth daily operations.
- Supported a positive work atmosphere among colleagues by maintaining open communication channels with other team members and management.
Pre Loader
UPS Warehouse
Lafayette, LA
09.2025 - Current
- Operated forklifts and pallet jacks to move packages efficiently within warehouse.
- Loaded and unloaded trucks, ensuring packages were handled safely and accurately.
- Sorted packages by destination and priority for streamlined shipping processes.
- Maintained cleanliness and organization of work area to comply with safety standards.
Remodel Contractor Manager
Spar Merchandising
Charlotte, NC
01.2023 - Current
- Led team in executing merchandising strategies to enhance product visibility.
- Developed training programs for staff to improve operational efficiency and customer engagement.
- Streamlined inventory management processes, reducing discrepancies between stock levels and sales data.
- Analyzed market trends to inform strategic decisions and optimize product placements.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Improved marketing to attract new customers and promote business.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Package Handler
Radial Warehouse
Locust Grove, GA
09.2023 - 01.2024
- Operated material handling equipment to transport packages efficiently within warehouse environment.
- Loaded and unloaded shipments, ensuring accurate inventory management and organization.
- Followed safety protocols to maintain a secure work area and minimize risk of injury.
- Collaborated with team members to streamline package sorting and distribution processes.
Gift Wrapper
Bed Bath and Beyond Distribution Center
Pendergrass, GA
09.2022 - 12.2022
- Wrapped gifts efficiently, ensuring high-quality presentation for customer satisfaction.
- Operated packaging tools and equipment to streamline wrapping processes.
- Collaborated with team members to organize workflow during peak seasons.
- Maintained cleanliness and organization of wrapping stations to enhance productivity.
- Assisted in training new staff on wrapping techniques and safety protocols.
- Adapted quickly to diverse gift wrapping styles and customer preferences.
- Provided exceptional customer service by addressing inquiries about gift options and services.
- Streamlined the gift wrapping process for improved productivity and reduced wait times.
Remodel Contractor Manager
Done Right Merchandising
Mooresville, NC
01.2022 - 12.2022
- Led team in executing merchandising strategies to enhance product visibility.
- Developed and implemented training programs for new staff, improving onboarding efficiency.
- Coordinated inventory management processes, ensuring timely restocking and accuracy.
- Analyzed sales data to identify trends and optimize product placement strategies.
- Mentored junior staff, promoting professional growth and enhancing team performance.
- Streamlined workflow processes, resulting in increased operational efficiency across departments.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Manufacturing Operator
Carcoustics
Buford, GA
09.2021 - 12.2021
- Operated and maintained production machinery to ensure optimal performance and safety compliance.
- Monitored production processes, identifying and resolving issues to enhance efficiency and reduce downtime.
- Assembled components according to specifications, maintaining quality standards throughout manufacturing process.
- Collaborated with team members to streamline workflows and improve overall productivity in manufacturing operations.
Remodel Contractor
Way To Go Merchandising
North Wilkesboro, NC
01.2021 - 12.2021
- Documented processes for improved clarity and future reference.
- Engaged in constructive feedback sessions to refine skills and performance.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
Remodel Contractor
TAB Retail Remodeling
Gainesville, GA
01.2020 - 12.2020
- Assisted in daily operations to ensure timely project completion.
- Supported team members by learning and utilizing relevant tools and systems.
- Adapted quickly to changing project requirements and priorities.
- Collaborated with colleagues to streamline workflows and improve efficiency.
- Participated in safety training sessions to maintain compliance standards.
- Researched best practices to enhance service quality and customer satisfaction.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
Education
High School Diploma -
Gainesville High School
Gainesville, GA05.2018
Skills
Punctuality
Loading and unloading
Heavy lifting
Clean driving record
Route navigation
GPS navigation
Delivery scheduling
Efficient driving
Package handling
Safety practices
Load security
Forklift operation
Driver assistance
Loading and unloading procedures
Equipment usage
Damage prevention
Safe lifting procedures
Quality controls
Policy adherence
Team lifting
Hospitality and accommodation
Willing to learn
Teamwork
Problem-solving
Time management
Attention to detail
Lifting and sorting
Warehouse safety
Multitasking
Multitasking Abilities
Reliability
Order picking
Organizational skills
Shipping and receiving
Machine operation
Active listening
Stocking shelves
Warehouse operations
Wrapping and boxing
Relationship building
Safety procedures
Pallet jack operation
Warehouse environment safety
Forklift operator certification
Goal setting
Hazardous materials handling
Professionalism
Warehouse logistics
Timeline
Delivery Driver Helper
UPS Warehouse
09.2025 - Current
Pre Loader
UPS Warehouse
09.2025 - Current
Package Handler
Radial Warehouse
09.2023 - 01.2024
Remodel Contractor Manager
Spar Merchandising
01.2023 - Current
Gift Wrapper
Bed Bath and Beyond Distribution Center
09.2022 - 12.2022
Remodel Contractor Manager
Done Right Merchandising
01.2022 - 12.2022
Manufacturing Operator
Carcoustics
09.2021 - 12.2021
Remodel Contractor
Way To Go Merchandising
01.2021 - 12.2021
Remodel Contractor
TAB Retail Remodeling
01.2020 - 12.2020
High School Diploma -
Gainesville High School