Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ke Asia Stanford

Commerce,TX

Summary

Highly motivated and detail-oriented individual with a BBA in Accounting seeking to leverage my academic knowledge. My various roles in customer service, sales, and logistics have equipped me with a unique set of transferable skills. My ability to communicate effectively, solve problems, work in fast-paced environments, and manage time efficiently, combined with my inherent understanding of financial principles, makes me a strong candidate for this role. I am eager to bring my strong commitment to quality service, team collaboration, and client relationship management to a dynamic and growth-oriented organization.

Overview

7
7
years of professional experience

Work History

Sales Floor Associate

Ross Dress For Less
07.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.

Purchasing Department Student Worker

Texas A&M University-Commerce
01.2023 - 05.2023
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Followed company policies and procedures during shift.
  • Verified package information to check for accuracy and completeness.

Assembly Line Worker

Legacy Housing Corporation
05.2022 - 11.2022
  • Assembled millwork products such as doors, windows, cabinets and counters
  • Recognized and reported defective material and equipment to shift supervisor
  • Complete production reports communicating team production level to management
  • Reviewed work orders and blueprints to ensure work is performed according to specifications
  • Rotate through all the tasks required in a particular production process
  • Carefully lift heavy objects and transport them to the proper destinations
  • Ensured all the components are built and inspected 100% within accordance with assembly guidelines

Server Shift Leader

Cracker Barrel Old Country Store
09.2019 - 04.2021
  • Successfully collected payment for food via credit, debit and cash transactions
  • Communicated effectively with grill and front-end employees to ensure that orders were correct and customers receive requested items
  • Diligently monitored customer demand to ensure the least amount of wait time possible
  • Secured all products leaving and coming into the restaurant to ensure high quality product was delivered
  • Auspiciously performed the highest customer service experience for every customer

Cashier

Chicken Express
09.2018 - 09.2019
  • Successfully collected payment for food via credit, debit and cash transactions
  • Communicated effectively to ensure that orders were correct and customers receive requested items
  • Diligently monitored customer demand to ensure the least amount of wait time possible
  • Accurately bagged and distributed orders to customers
  • Proficiently cleaned and sanitized store areas before, during and after shifts

Customer Service Representative

Teleperformance
02.2017 - 08.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

BBA - Business Administration, Accounting, Commerce

Texas A&M University - Commerce
Commerce, TX
05.2023

Skills

  • Strong Interpersonal skills
  • Microsoft Office proficiency
  • Organizational skills
  • Communication skills
  • Critical thinking skills
  • Knowledge of accounting practice
  • Team-oriented
  • Time management
  • POS system proficiency
  • Event Planning
  • Sales skills

Affiliations

Zeta Phi Beta Sorority, Inc.

5/2020 - 7/2023 - Chapter President

-Official Chapter Spokesperson

-Ensure that the Chapter is a positive and visible influence on the campus.

-Schedule and run all Chapter meetings.
-Ensure that all officers are performing their duties.

5/2019 - 5/2020 - Vice President

-Assume all duties of the President in absence of the President.

5/2018 - 5/2019 - Treasurer + Official Intake Coordinator

-Schedule dates, times, and places for intake processes.

-Provide a written statement of all financial activities at every meeting.

-Obtain all start-up money necessary for events and make all deposits.

-Responsible for collecting all payments.

-Present a budget for each event when necessary, and present to Chapter for approval.

-Prepare and submit all financial reporting forms.

Timeline

Sales Floor Associate

Ross Dress For Less
07.2023 - Current

Purchasing Department Student Worker

Texas A&M University-Commerce
01.2023 - 05.2023

Assembly Line Worker

Legacy Housing Corporation
05.2022 - 11.2022

Server Shift Leader

Cracker Barrel Old Country Store
09.2019 - 04.2021

Cashier

Chicken Express
09.2018 - 09.2019

Customer Service Representative

Teleperformance
02.2017 - 08.2018

BBA - Business Administration, Accounting, Commerce

Texas A&M University - Commerce

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Ke Asia Stanford