Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keaton Bell

Aurora,CO

Summary

Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.

Overview

4
4
years of professional experience

Work History

Guest Service Associate

European Wax Center
Aurora, CO
11.2023 - Current
  • Ensured that all guest inquiries were answered promptly and accurately.
  • Resolved any customer complaints or issues professionally and efficiently.
  • Maintained a neat, clean, and organized front desk area at all times.
  • Performed daily opening and closing procedures for the front desk including cash management duties.
  • Handled check-outs for departing guests by providing accurate billing statements and collecting payment when necessary.
  • Developed strong relationships with repeat customers through positive interactions.
  • Invited guests to join loyalty programs and special promotions to stay connected.
  • Greeted walk-in and phone guests, determining interests and needs.
  • Offered guests beverages and refreshments upon check-in.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.

Raisning Cane's Crewmember

Raising Cane's Chicken Fingers
Aurora, CO
05.2022 - 07.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Victoria Secret Sales Associate

Victoria Secret
Aurora, CO
11.2022 - 01.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts
  • Helped customers find specific products, answered questions, and offered product advice.
  • Bagged or packaged purchases and wrapped gifts.

Seasonal Sales Associate

Ross Dress for Less
Aurora , CO
11.2021 - 12.2021
  • Processed transactions using a point-of-sale system.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Answered store and merchandise questions and led customers to wanted items.
  • Bagged or packaged purchases and wrapped gifts.

Court Monitor

Urban Air Trampoline and Adventure Park
Aurora, CO
02.2021 - 04.2021
  • Monitored court proceedings to ensure a safe and secure environment for all participants.
  • Observed and reported any disturbances or inappropriate behavior
  • Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.

Seasonal Sales Associate

Target
Aurora, Colorado
11.2020 - 12.2020
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Collected payments and provided accurate change.
  • Used technology resources to assist customers in locating and selecting items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Bagged or packaged purchases and wrapped gifts.

Education

Associate of Science -

Community College of Aurora
Aurora, CO
05-2025

Skills

  • Greeting and directing
  • Professional Appearance
  • Concierge services
  • Crew training
  • Cash Handling Accuracy
  • Check-in and Check-out Procedures
  • Payment Processing
  • Guest Registration
  • Listening Skills
  • Sales Strategies
  • Product Recommendations
  • Positive and professional
  • Customer Service
  • Outgoing Personality
  • Verbal/written communication
  • Complex Problem-Solving
  • Reading comprehension skills
  • Food Preparation
  • Menu knowledge
  • Excellent multi-tasker
  • Organization and Planning
  • Reliable and punctual
  • Delivers exceptional customer service

Timeline

Guest Service Associate

European Wax Center
11.2023 - Current

Victoria Secret Sales Associate

Victoria Secret
11.2022 - 01.2023

Raisning Cane's Crewmember

Raising Cane's Chicken Fingers
05.2022 - 07.2023

Seasonal Sales Associate

Ross Dress for Less
11.2021 - 12.2021

Court Monitor

Urban Air Trampoline and Adventure Park
02.2021 - 04.2021

Seasonal Sales Associate

Target
11.2020 - 12.2020

Associate of Science -

Community College of Aurora

Similar Profiles

CREATE PROFILE
Keaton Bell