Ethan Pettus
Mansfield,AR
Summary
Detail-oriented IT help professional with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proficient in problem solving, and responding to internal/external customer requests within the allotted time-frame.
Overview
3
3
years of professional experience
Work History
Information Technology - Helpdesk Analyst
Pro Care Innovations
05.2022 - Current
- Reduced errors in data entry, instituting rigorous quality control checks.
- Enhanced data accuracy by meticulously validating and updating patient information in database.
- Collected, arranged, and input information into database system.
- Repairing, replacing, and installing equipment when needed.
- Responding and assisting with internal customer email requests.
Cashier - Feed Hand
River Valley Feed and Metal
06.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Mansfield School District
Mansfield05.2022
Skills
- Analytical Thinking
- MS Excel
- Data Processing
- SQL and Databases
- Problem-Solving
- Excellent Communication
- Multitasking Abilities
- Task Prioritization
- Team Collaboration and Leadership
- Documentation And Reporting
Timeline
Information Technology - Helpdesk Analyst
Pro Care Innovations
05.2022 - Current
Cashier - Feed Hand
River Valley Feed and Metal
06.2021 - 05.2022
High School Diploma -
Mansfield School District
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