Keaton Cudd
Whitewater Express
COLUMBUS,GA
6
years of professional experience
Proactive professional experienced in fast-paced environments, mentoring and leading teams to deliver exceptional customer service. Contributed to team success through strong problem-solving abilities and effective communication skills. Focused on driving organizational growth by leveraging adaptability and time management.
Work History
Whitewater Rafting Guide
4 Years 3 Months- Led safety briefings and ensured compliance with all safety regulations for rafting trips.
- Mentored junior guides, providing training on river navigation and customer service techniques.
- Developed engaging narratives to enhance guest experiences during rafting excursions.
- Facilitated communication between team members, enhancing collaboration during high-pressure situations.
- Led groups of various ages/skill levels on whitewater rafting trips, successfully tailoring each experience to accommodate individual needs and abilities.
Chick-fil-A Team Member
2 Years- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Collaborated with team members to prepare food items accurately and quickly during peak hours.
- Assisted in training new team members on operational procedures and customer interaction techniques.
- Managed cash register operations, processing transactions accurately while maintaining a balanced drawer.
Education
Bachelor of Science - Business Cyber Security
Skills
Teamwork and collaboration
Effective communication
Adaptability
Risk management
Time management
Organizational skills
Reliability
Positive attitude
Problem-solving
Timeline
Whitewater Rafting Guide
Whitewater Express
05.2022 - CurrentRead More
Chick-fil-A Team Member
Chick-fil-A
05.2020 - 05.2022Read More
The University of Alabama
Bachelor of Science from Business Cyber Security
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