Keaton Cunningham
Phoenix,AZ
Summary
Dynamic and driven professional with a proven track record at Raindance River Resort, enhancing customer loyalty and optimizing team performance. Excelled in relationship building and problem-solving, significantly improving operational efficiency. Skilled in communication and organization, adept at fostering strong connections and ensuring high-quality service delivery.
Overview
5
5
years of professional experience
Work History
Junior High Intern
Highlands Church
09.2022 - 07.2024
- Facilitated worship services and creating a welcoming environment.
- Oversaw and trained a group of 15 volunteers.
- Connected with students and parents, encouraging them to get plugged in.
- Wrote and delivered sermons.
Pool Manager
Raindance River Resort
04.2021 - 08.2023
- Assigned work to staff of 25 lifeguards, set schedules, and motivated strong performance in key areas.
- Planned, coordinated and promoted aquatics programs to optimize water safety.
- Developed lifeguard deck rotational system to monitor pools.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Cultivated strong relationships with customers to build loyalty and repeat business.
Food Server
Cafe Mexicali
03.2019 - 03.2021
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Documented orders accurately to track sales and properly bill guests.
- Learned and followed local alcohol laws to keep restaurants compliant with laws and regulations.
Education
Master of Divinity - Biblical Studies
Grand Canyon University
Phoenix, AZ05.2026
Bachelor of Arts - Biblical Studies
Grand Canyon University
Phoenix, AZ04.2024
Skills
- Relationship Building
- Problem Solving
- Team Building
- Attention to Detail
- Communication Skills
- Active Listening
- Organization
- Driven
Timeline
Junior High Intern
Highlands Church
09.2022 - 07.2024
Pool Manager
Raindance River Resort
04.2021 - 08.2023
Food Server
Cafe Mexicali
03.2019 - 03.2021
Master of Divinity - Biblical Studies
Grand Canyon University
Bachelor of Arts - Biblical Studies
Grand Canyon University
Similar Profiles
Malia ParrisMalia Parris
Childcare Worker at Highlands ChurchChildcare Worker at Highlands Church
KRISTEN WHITEKRISTEN WHITE
Next Steps Content Writer at Church of the HighlandsNext Steps Content Writer at Church of the Highlands
Kaden McCreeryKaden McCreery
Volunteer at Church Of The HighlandsVolunteer at Church Of The Highlands
Theo NguyenTheo Nguyen
Host/Cashier at Pacific Seafood BuffetHost/Cashier at Pacific Seafood Buffet
Amy MillerAmy Miller
New Account Representative at FirstBankNew Account Representative at FirstBank